Knowledge Fika
Episode 14: Intelligent KM and putting Knowledge into context - Katya Linossi & Stephen Bedford
Episode guests
Podcast summary created with Snipd AI
Quick takeaways
- The importance of contextual knowledge in enterprise management emphasizes customizing content based on user roles and enhancing searchability.
- Effective governance in knowledge management is crucial to prevent content duplication and control information flow, especially with AI integration.
Deep dives
Understanding Atlas as an Intelligent Knowledge Platform
Atlas is presented as an intelligent knowledge platform designed for Microsoft 365, with a goal to enhance enterprise-wide knowledge management capabilities. Unlike traditional knowledge management systems that cater to specific departments separately, Atlas consolidates information across the organization, making knowledge easily accessible to all users, from partners in legal practices to account managers. This platform leverages the underlying infrastructure of Microsoft 365, ensuring that users maximize their investment in expensive licensing by allowing frictionless contributions and contextual awareness of knowledge. The integration with external sources, such as document management systems, aims to centralize information, enhancing user experiences in navigating vast amounts of unstructured data.
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