Episode 16: Social Learning and KM in Professional Services - Sven Rinke

Join us as we chat with Sven Rinke about the evolution of SimCorp's Knowledge Management & Learning strategy. Discover how Sven's passion for internal knowledge sharing sparked a movement that transformed into a core part of thecompany's professional services. Learn about the common challenges faced by service organizations, especially in the software industry, where sales promises don't always align with product realities, and delivery teams must bridge the gap between customer needs and product design. Explore why Knowledge Flows are such a powerful conduit for encouraging re-use and bridging these gaps and understand the importance of quickly locating the right expertise whenstaffing projects.

About Sven Rinke, PhD: Based in Vienna, Austria, Sven isdedicated to cultivating learning cultures, driving digital transformation, and fostering collaborative environments. He holds a PhD in Theoretical Physics and is the Senior Director of Knowledge Management & Learning Strategy for Services at SimCorp, a global fintech company headquartered in Denmark, where he also serves as an employee-elected member of the Board of Directors.

Sven believes in the power of shared knowledge, social learning, and collaborative innovation to drive organisational success. He envisions a future where technology, strategy, and human insight create dynamic, resilient organisationscapable of navigating modern business complexities.

Additionally, Sven is a board member of the US-based nonprofit Pioneer Knowledge Services, known for the "Because You Need to Know" podcast, and hint.wien, anon-profit association in Vienna supporting the mental health, well-being, and empowerment of highly intersectional LGBTQIA+ communities through storytelling.