Knowledge Fika 2.0: 
Knowledge in M365 with Copilot & Content AI cover image

Episode 16: Social Learning and KM in Professional Services - Sven Rinke

Knowledge Fika 2.0: Knowledge in M365 with Copilot & Content AI

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Cultivating a Knowledge Sharing Culture

This chapter examines the journey of implementing knowledge management within a professional services organization, emphasizing the need for inter-departmental alignment and a culture of sharing. It also discusses the evolution of virtual conferences and community practices aimed at enhancing learning and fostering expertise across the organization.

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