Knowledge Fika Episode 21: AI with Empathy - Personal KM and Productivity Reimagined, with Simon Doy
Jul 6, 2025
In this engaging discussion, Simon Doy, Chief Technology Officer at iThink 365 and a Microsoft MVP, shares his journey in the Microsoft ecosystem. He dives into how Microsoft 365 Copilot redefines productivity and personal knowledge management. The conversation explores the empathetic design of modern AI agents and their role in enhancing communication and efficiency. Simon also introduces SmartFlow, an innovative tool for improving meeting information management, all while sprinkling in light-hearted anecdotes about coffee preferences and cultural nuances in healthcare.
AI Snips
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Transcript
Episode notes
Capture Tasks From Chats
- Use Microsoft Planner integrated with Teams to manage tasks from chats and emails efficiently.
- Regularly convert requests into actionable tasks to stay organized and avoid forgetting important items.
Plan Week Fridays With Tasks
- Review your upcoming week on Fridays by planning tasks around meetings.
- Write down plans physically and use digital tools to ensure task management and follow-through.
Leverage AI for Task Tracking
- Use Copilot to identify undone tasks or pending activities from emails and Teams messages.
- This helps keep your weekly plan accurate and ensures important tasks are not missed.