Marketing Spark (The B2B SaaS Marketing Podcast)

When should a B2B SaaS company change its pricing and how often should it happen? How do free trials and freemium play within the pricing equation? In this episode of Marketing Spark, Dan Balcauski and I explore the pricing landscape. We look at who should be responsible for pricing, know when prices have to be increased and know when your pricing is working. Pricing may not get the attention it deserves so Dan has great insight into its role and how to think about it. 

Most emails from salespeople are terrible. They're impersonal, irrelevant, and ineffective. They often don't reflect a prospect's interests or needs. Lavender wants to change that with AI-powered technology that lets salespeopole write better emails. On this episode of Marketing Spark, Lavender co-founder Will Allred talks about why salespeople struggle with email and how they can be more successful. We also explore the new sales landscape and the adjustments that salespeople needed to make during COVID when they couldn't meet with prospects of attend conferences. And we talk about Lavender's use of LinkedIn and TikTok to connect with customers.

PizzaTime's business exploded during the pandemic as companies looked for ways to engage remote employees. The company, which offers catering to remote teams, reaped the benefits and transformed itself into a high-growth entity. But as more people start going back to the office, PizzaTime has to re-strategize. In this episode of Marketing Spark, Matthew Carnevale talks about the different marketing growth tools being applied. This includes doubling down on customers and referrals, leveraging a blog and newsletter, and talking to customers on a regular basis.

TikTok is the world's sixth-largest social media platform with one billion users. Slowly but surely, B2B brands are establishing a presence, although it's far from bandwagon jumping. In this episode of Marketing Spark, Sales Feed's Will Aitken talks about why now is the time for B2B brands to embrace TikTok and the power of video. From insight into attracting 39,500 followers Sales Feed's TikTok channel, Will offers advice on how companies can get started and the keys to success.

Many B2B SaaS companies are aggressively leveraging content marketing to attract and engage prospects. One of the ways to generate content is to hire freelancers and contractors. In this episode of Marketing Spark, Brooklin Nash and I talk about: - The pros and cons of in-house content marketers and outsourced. - How to hire contractors and freelancers. - Gated vs. ungated content, and  - Long-form content vs. short-term. We also talk about Brooklin's approach to Twitter and how he's increased his follower count to 7,000 from 600 in the past year.

Marketers will tell you the importance of really knowing their customers but how many marketers actually understand their customers inside out? Long-time marketer Mike Birt talks about the differnet approaches that marketers can take to gain customer insight. In this episode of Marketing Spark, we talk about the importance of rewarding and nurturing customers rather than simply focusing on customer acquisition. And Mike offers some suggestions on how to identify customer intentions and signals.

While marketers are obsessed with all things digital, direct mail marketing is alive and well. There's huge value in being able to target people by their physical addresses. As important, brands that leverage direct mail marketing are seeing impressive ROI. In this episode of Marketing Spark, Postie CEO Dave Fink talks about why direct mail is viable option for many brands and how it liberates marketers from dealing with tech giants like Facebook and Google. Dave also talk about his experiences as one of the first investors in Dollar Shave Club and what it was like to work with founder Michael Dubin.

Many companies develop great products. The problem is few people know about them. These companies struggle with a lack of money to do marketing. There's too much competition, or they're product-based. Andrew Grubb is experiencing this first-hand.  As the CEO of ThinkSound, which makes earphones and headphones, Andrew heads up a company that has loyal customers....but not enough of them. In this episode of Marketing Spark, Andrew talks about the challenges of attracting the spotlight and how Think Sounds plans to leverage community and influencers to drive sales.

Many B2B SaaS companies are started by engineers with no marketing expertise. They build the product but struggle to spread the word so people can discover and use it. In this episode of Marketing Spark, Verb Data's Dave Hurt talks about the steps he and his co-founder took to dip their toes in the marketing waters and some of the experiments they conducted along the way. It's great insight into how, in many respects, marketing involves taking a deep dive into what your customers want and how they articulate their needs.

In a fast-moving marketing landscape, it's a challenge to break through and attract the spotlight. Kacy Maxwell is taking a different and effective approach with a concept called sketchnotes that combines notetaking, doodling, and drawing. It's a user-friendly and quick way to communicate ideas at a time when multi-tasking people scan rather than read. In this episode of Marketing Spark, Kacy and I talked about: - Why he embraced sketchnotes - How B2B companies can embrace brand storytelling - The marketing outlook for 2022 - Gated content - His annual solitude trips.