Marketing Spark (The B2B SaaS Marketing Podcast)

Sonny Patel, an expert in chatbot technology and conversational intelligence, discusses the future of AI-powered chatbots for marketing and sales. Topics include the challenges of creating human-like chatbots, the value of personalization, the crowded landscape of the chatbot industry, and measuring the performance of chatbots.

Podcasts can be a valuable marketing tool for B2B SaaS companies because they provide opportunities to connect with customers, prospects, and influencers.  Podcasts can also help generate a lot of content by extracting insight about multiple topics, which can be useful for content marketing efforts.  However, it can be challenging for marketers to convince senior executives to invest in a podcast because it can be difficult to measure return on investment (ROI).  In this episode of Marketing Spark, Connversa Podcasting CEO Jeremy Shere, talks to Mark Evans about: - How companies should quantify ROI - Why podcasts continue to be embrace amid tough economic conditions - The biggest reasons why companies shy away from podcasts - The reasons why companies jump on the podcast bandwagon; podcasts done by competitors being one of biggest factors. - Why consistency is the key to podcast success - The role of podcasts within the sales process

The digital marketing landscape is always changing. There are new channels, tools, and approaches. But it feels like we’ve entered uncharted territory for digital marketing amid global economic growth. The rising tide that lifted many, if not all, ships has disappeared. And there’s increasing pressure on digital marketers to perform and do marketing that converts. I couldn’t think of a better person to offer insight and perspective about digital marketing than Andy Crestodina, who has been operating in the digital world since 2000. On the podcast, we talk about: - How blogs can rank in search - How to use GA4 - The effectiveness of "Get a Demo" - Why so much homepage messaging is unclear - Whether AI-powered writing tools will make an impact

One of the more interesting business trends is the rise of the fractional executive. It's the idea that you can someone with skills and experience but not on a full-time basis. It's an intriguing model for companies looking to fill gaps economically. In this episode of Marketing Spark, I sit down with Malcolm Lewis to explore the fractional CMO (FCMO) model. We look at the definition of FCMO, what they do, how to hire one, and how to define the rules of engagement. Malcolm also talk about the value of positioning as a pillar of the B2B marketing foundation. Learn more about how I help B2B SaaS companies with positioning.

For many years, marketers have leaned hard into data for information and insight about how people interact with different activities. But the landscape has dramatically changed.  A lot of digital marketing can't be tracked or attributed. People see content but never click, or they learn about products on the Dark Web. Spark Toro CEO Rand Fishkin says marketers need to return to the days of creativity and ingenuity to attract and engage customers.  He says they need to make leaps of faith when making marketing decisions as opposed to depending on data to lead the way strategically and tactically.  It's an insightful conversation with someone who's been in the digital trenches for a long time. 

Definition of annoying: most pitches from podcast booking agencies. They’re not personalized. Clearly, no research has been done. They’re frequently off-topic. And sometimes they use the wrong name. Agencies using these types of agencies are getting bad deals. It’s hard to get a guest on podcast, so you can't use a company that does a poor job. Having received so many bad podcast guest pitches, I asked Jakub Zajicek from Speak on Podcasts for insight and advice on how and when to use a podcast agency. Since launcing in 2020, Speak on Podcasts has booked more than 2,000 guests and represents companies like @gong and @paddle. The key to finding the right partner is simple: research and being clear about your point of view and who’s going to do the talking. As important, companies need a strategic plan that integrates how podcasts will fit into the marketing and sales mix.

The more that you know your customers, the better. That's Marketing 101. As marketing attribution becomes increasingly more challenging, companies will need new tools to identify and engage prospects. Getting this type of customer intelligence will allow them to make better and faster marketing, advertising, and sales decisions. On the Marketing Spark podcast, Clearbit CMO Kevin Tate talks about how companies can use technology to identify their ideal customer profiles (ICPs), how to gain insight into what customers and prospects are thinking and the questions being asked, and how to identify Website visitors who don't provide any contact information. We also took a look at Clearbit's marketing activities - content marketing and free tools.

In theory, podcasts are a great thing for B2B and B2B SaaS companies. They allow companies to connect with prospects, customers, and influencers and generate a ton of content (blog posts, social media updates, videos). But podcasts can be a hard sell for marketers. One of the challenges is that the value and ROI of a podcast are more than data-driven. When a marketer is asked by a CEO about how to measure a podcast's success, the answer is "a podcast can be quantified but many of the benefits aren't visible". To get insight into the B2B podcast landscape, I connect with Tom Hunt , founder of Fame. We talked about: - Whether companies are still enthiastic about podcasts - How to sell a podcast to. CEO or CMO - The role and value of an internal podcast for employees - Whether CEOs really understand their customers, and how a podcast and creating content is a great way to discover valuable insight.

Sales is a combination of art and science. The best salespeople combine personality, insight, research and time to engage people and convince them to make purchases. In this episode of Marketing Spark, SellX's Steve Schmidt talks about: - How salespeople should operate given the economic landscape - What makes for a great sales person beyond sales - How sales and marketing can work together effectively - The biggest mistakes made by salespeople on LinkedIn  - Why Steve has enthusiastically embraced TikTok - The link between sales and demand generation.

Consultants get a bad rap. They're seen as people who like telling other people what to do, but they don't do the actual work. But consultants can play a key role in helping companies fill gaps and seize opportunities. The right consultant at the right time can deliver huge ROI. On the Marketing Spark podcast, I talk with Faheem Moosa, who helps consultants drive higher revenue. Faheem and I look at the consulting landscape amid volatile economic times, the role of content in marketing and sales, and the keys to launching a successful consulting business. If you're a consulting, thinking about getting into the business, or looking to hire a consultant, Faheem delivers great insight.