Coaching for Leaders

Donna Schilder We've all seen bad meeting behavior, but do you know what to do? Donna Schilder shares five power steps for leaders and facilitators to get us towards a better meeting. 1. What are some types bad meeting behavior we often see? Late arrivers Ramblers Side Conversationalists Note Passers Multi-taskers Non-participators Dominators Chronic objectors Gate-closers Off-the-wall commenters Eye rollers Sighers Personal attackers 2. How can leaders identify disruptive behaviors as they happen? Realize that your job is to create the agenda, lead the participants through the agenda, but also, to watch for and facilitate behaviors that prevent the meeting from being as successful as it can be. Now that you are more focused on what they are, you can watch for these disruptive behaviors. Scrutinize and reflect on meetings that don’t seem to be as productive as they should be. Watch for other people’s reactions. Are they rolling their eyes, sighing, showing signs of frustration, shuffling in their seats? 3. How can a leader intervene in disruptive behaviors in meetings? For Side Conversationalists, Ramblers, Multi-Taskers, Note Passers, Eye Rollers, Off-the-Wall Commenters, & Eye Rollers: Use non-verbal cues For all behaviors: Acknowledge and reinforce acceptable behavior For Late Arrivers, Dominators, Ramblers, Gate Closers, and really any behaviors: Review Ground Rules for Effective Meeting Behavior Don’t interrupt others, encourage new ideas, don’t be late Encourage shared responsibility for handling disruptive behavior For Ramblers or if new topics just come up: Use a Hold Bin when the meeting gets off topic For Non-Participators: Round Robin – always allow people to pass Invite people into the conversation For some of the more difficult behaviors, like Dominators or Personal Attackers: Utilize team feedback tools Plus Delta Team Effectiveness Surveys Use firm but friendly confrontation 4. What is firm but friendly confrontation? This is in order from the lightest intervention to the strongest intervention. Tread cautiously with the strong interventions. General Question: Does anyone else feel we are digressing? Specific Question: For a side conversation: Andrea, do you have anything to add? General statement (no names): We had agreed as a team that we would be on time to this meeting General statement (looking at the person): Not everyone here seems to be open to new ideas Specific statement: Joe, you seem to be objecting to this idea. 5. When should a leader Take it Offline? Visit Donna's detailed notes and downloadable PDF Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Jill Morgenthaler: The Courage to Take Command “I’m not going to change the culture, but I can adjust the behavior.” -Jill Morgenthaler Sometimes bullies don’t know they’re bullies. Ensure that we don’t become the bullies ourselves. Aggressiveness vs. assertiveness. When people starting to show disrespect, he would stop it immediately. Hang back and watch when moving into a new situation. Ask people how they want to be rewarded. Never ask anyone something that you’re not willing to do. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Allison Clarke: What Will They Say? Allison Clarke attended 30 funerals in 60 days with the intention to discover how to live without regret. She captured her discovered in the book What Will They Say? and shared her key findings during this conversation. Key Points 1. Listen and lead others to their own answers. 2. Remember the value of face-to-face communication. 3. Do something unique and special for someone. 4. Make time for important people in your life. 5. Bring your courage to the forefront. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni and Dave dive into the development of strategic skills essential for effective leadership. They discuss the transition from technical tasks to broader strategic thinking and the significance of effective executive communication. Storytelling emerges as a vital tool for fostering collaboration, along with the need for tailor-made training programs. Listeners gain insights on personal leadership and self-assessment methods like SWOT analysis, all while feeling empowered to enhance their own leadership journeys through community engagement.

John Corcoran If you make a bad first impression, all is not lost. John Corcoran and I detail six things you can do when the first impression doesn't land. Key Points 1. Decide Whether or Not to Take Action 2. Take Swift Action and Apologize Immediately 3. Admit Your Mistake, but Don’t Dwell on It 4. Apologize Later, Even If Time Has Passed 5. Pivot 6. Be Consistent Over Time John appeared previously on two other episodes: How to Create Your Personal Networking Plan (episode 106) The Practical Pursuit of Work-Life Balance (episode 123) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Laura Schiesl Vega, Partner, Molever Conelly PLLC 1. Social media One general best practice is to have a social media policy if you don’t already have one. Social media guidelines from the National Labor Relations board (see pages 22-24) 2. Employment classification Independent contractor vs. employees United States Department of Labor 6-factor economic realities test United States Department of Labor on independent contractors Internal Revenue Service Section 530 relief requirements California Department of Industrial Relations on worker misclassification 3. Wages and hours United States Department of Labor Overtime Pay Requirements of the FLSA Connect with Laura Schiesl on LinkedIn Dave recommended the book Law 101* by Jay Feinman. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Kelly Studer Dave mentioned episode #153 with Bill Bliss on How to Start with Succession Planning “I got a bit of a reputation for being a tough, scary interviewer, and I learned over time that that wasn’t necessarily the best approach.” -Kelly Studer Share some of your own vulnerability and have a real conversation about some of the work they may be involved in. A great starting point is StrengthsFinder 2.0 Check out episode #89 with Steven Dosier on the Value of the StrengthsFinder Assessment. “The only thing worse than training someone and losing them is not training them and keeping them.” -Zig Ziglar Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Nathan Czubaj: Emails from Mumbai I wanted go somewhere that would really be different…that I could learn most about the world and most about myself. Preparation Talking to people is most helpful. Pick up some of the language, at least the greetings and please/thank you. Give yourself time for the mental preparation. “I’m never going to find the things that I’m used to. I need to get used to the things that I can have.” -Nathan Czubaj “I didn’t need all the things that I thought I needed. My definition of wants and needs changed radically.” -Nathan Czubaj Obstacles Some of the obstacles are how people do business that you would never expect. It was hard to impose my way of doing things and our Western way. People don’t always trust Westerners. What you’ve been successful with back home doesn’t necessarily translate. Attitudes and Behaviors I had to forget that I was an American and try to be a local. “Today is going to be more memorable than the most memorable day all year back home. I’m going to learn more today than I would in a typical month back home.” -Nathan Czubaj 100% of the proceeds from Emails from Mumbai* are going to benefit iSanctuary, an organization that works in India to help end the global challenge of human trafficking. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Patricia says she's struggling with working with and working for micromanagers Bonni mentioned Drive by Daniel Pink* Wally asks, “Have you addressed the topic of leaders who believe their executive team can be productive by competing with each other rather than working as a team?” Bonni mentioned Susan Gerke's recent appearances on the show: 138: The Four Unique Types of Teams 139: How To Maximize Team Performance Dave mentioned the Five Dysfunctions of a Team by Patrick Lencioni Mike says he’s struggling finding enough time in the day to be everything to everyone. He says he also knows that’s impossible. “I do for the few what I wish I could do for everyone.” -Andy Stanley Dave mentioned OmniFocus, his task management system of choice. Bonni mentioned Michael Hyatt's ideal week strategy, which Bonni and Dave both use What about networking? Dave suggests setting up a basic LinkedIn profile as a starting point Dave mentioned past show 101: How to Get the Most from LinkedIn with Donna Schilder Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Tom Henschel: The Look & Sound of Leadership Is someone you care about - or maybe even you - working for a jerk? My guest Tom Henschel from the Look & Sound of Leadership podcast helps us to navigate this difficult situation. How to know if it’s just you Test the waters, but be careful How to address it When you decide to talk, leave the emotion out of it Frame the business concern, not you as the victim Don’t take it personally Don’t speak for others You are not going to change your boss It’s not your place to get coaching for your boss Nothing you will do will likely change your boss’s behavior If you can accept that, what do you want to do? If it’s really a business issue, give the feedback Avoid being attached to the outcome Once the feedback is given, let it go Rehearse the feedback with someone trusted before you give it What to do when the boss is chaotic Calm down with someone who is chaotic Take tons of notes Get clear agreements When they change something, don’t take it personally Consider sending a note afterwards to summarize what is said How to deal with the narcissist Be a good audience and ask how you can help them to succeed “Narcissists crave attention and there’s not enough room in the spotlight for both of you.” -Tom Henschel “With narcissists, in order to succeed with them, you need to not compete with them.” -Tom Henschel Have support outside of work too, since you won’t get it from your boss When you can do it honestly, throw them a bone Always approach situations with collaboration and support What do you do with the screamer? Don’t engage, wait it out Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.