John Corcoran
If you make a bad first impression, all is not lost. John Corcoran and I detail six things you can do when the first impression doesn’t land.
Key Points
1. Decide Whether or Not to Take Action
2. Take Swift Action and Apologize Immediately
3. Admit Your Mistake, but Don’t Dwell on It
4. Apologize Later, Even If Time Has Passed
5. Pivot
6. Be Consistent Over Time
John appeared previously on two other episodes:
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