Get a copy of your GrowBIG Playbook today!    In this episode of Real Relationships Real Revenue, I sat down with Robyn Addis who is an expert in community building. There is so much power in relationships, vulnerability, and authenticity, and Robyn is sharing her insights into why communities that embrace these things can bring you more success. She also shares some valuable tips on how to create a community or host a successful event yourself!    Topics We Cover in This Episode:    How communities allow for elevated levels of success The power of meaningful relationships  The perfect blend of authenticity and expertise  How to be the hub of a network Why vulnerability is so powerful and how to show it authentically Why people like to be asked for help  The dangers of earned dogmatism  The impact of realizing you’re not alone  How to use the fishbowl to get people talking  Advice for putting on successful events    It’s so important to remember that you’re not alone, and there is a whole community of people out there like you who would love to connect with you and support you. That’s why building communities has such an impact.    I hope you enjoyed this episode with Robyn. If you want to learn more, make sure to visit the Follow Friday Conference website and connect with Robyn on LinkedIn. You can also reach out to her directly at robyn@followfridayconference.com.  Resources Mentioned: Visit The Follow Friday Conference website Contact Robyn: robyn@followfridayconference.com Connect with Robyn on LinkedIn  

Get a copy of your GrowBIG Playbook today!    We all have teams. We all have team habits. In this episode of Real Relationships Real Revenue, I sat down with Charlie Gilkey, the expert in team habits! Charlie is the author of the book Team Habits and he’s here to help us understand how truly impactful good internal and external team habits can be. Don’t let the simplicity of team habits fool you into thinking that you don’t need to prioritize it.  Charlie’s showing us how to lean into interpersonal power and co-agency and work better together going forward.   Topics We Cover in This Episode:    The difference between individual habits and team habits The three dimensions of power at work The 8 different types of team habits How to improve your client team habits  The ripple effect of changing team habits  Why your relationships are key to creating habits that work Tips for coming together to find out what works  The core team habits that truly matter Growth activities that can improve our internal team habits  The right way to do goal-setting  Why everything leads back to making an impact How to use a Media Map to create habits for where to communicate Ways to make sure you’re always on the path to excellence   I hope you enjoyed learning about team habits with Charlie! Remember, what's more important than whether you have alignment and everybody agrees on everything is whether you get together as a team and figure out how to get in alignment.    If you want to take the Team Habits quiz or learn more about creating team habits, head over to betterteamhabits.com.   Resources Mentioned: Visit Charlie’s website and take the Team Habits quiz Listen to my conversation with James Clear  

In this episode, global DE&I expert Andrés T. Tapia discusses the five disciplines of inclusivity and how they can be applied to leadership and organizations. Topics include the power of authenticity, finding courage to do the right thing, adding diversity to teams, the commercial aspect of embracing diversity, and practical steps to become consciously inclusive.

Get a copy of your GrowBIG Playbook today!    Have you read the book or seen the movie Molly’s Game? In this episode of Real Relationships Real Revenue, I sat down with Molly Bloom. She is sharing how at only 24 years old, she built up a hugely successful book of business by leveraging the power of authentic relationships. She truly blasted through her fear in a way that I think any of us could be inspired by.    Topics We Cover in This Episode:    How Molly overcame such great adversity in her life The opportunity Molly was presented with and how she created a business with it How Molly learned about making genuine connections with other humans The power of a giving mindset  Why the way you make people feel is so important The impact of effective presence Why taking notes on people you meet is so important How you can grow massively over your competition Focusing on integrity over short-term gain How breaking her own rules led to Molly losing everything What Molly learned about integrity from her experiences   Integrity is the ultimate edge, and Molly is such a good example of that. She truly shows the power of building authentic relationships and focusing on giving rather than receiving.    If you want to learn more from Molly, you can follow her on Twitter and Instagram.    Resources Mentioned: Get your copy of the GrowBIG Playbook Follow Molly on Twitter Follow Molly on Instagram  

Get a copy of your GrowBIG Playbook today!    How can you really improve your customer or client experience?    In this episode of Real Relationships Real Revenue, I sat down with Susan Salgado. Susan has a PhD in organizational psychology and she focuses on customer or client experience. We will dive into some exciting things about client experience, your associate or employee experience, and how they're intertwined. And we're going to talk about things at a strategic level like how to make this a true differentiator. Plus, we're going to talk about it at a tactical level, so we’re sharing things you can put in place right away to achieve greater success.    Topics We Cover in This Episode:    The power of a customer's emotional experience  The best icebreaker for building relationships  Top tips for finding commonalities with people The three things a client needs from you How to get better at client and employee experience  The three ways that toxic workplaces are formed Why employees need to feel seen and valued by their supervisors How we can show our team members that they have our attention How the quality of working relationships has changed since the pandemic Why we have to remember that we are the same people at work as we are at home   I hope you enjoyed this conversation with Susan. It’s so important that we remember that in order to build deeper relationships with those around us, whether it’s our team members or clients, we need to understand that they are people and we care about them as a whole.    If you’d like to learn more from Susan, you can find her website here. You can also find her on LinkedIn.    Resources Mentioned: Visit Susan’s website  Connect with Susan on LinkedIn Learn more about building deeper relationships in season 4 of the podcast Listen to my conversation with Dave Crenshaw Check out the Work-Home Resources Model research  

Make sure to get a copy of your GrowBIG Playbook today!    Ever wondered how you could personalize your messaging to your potential clients for increased success? You’re in luck because, in this episode of Real Relationships Real Revenue, I sat down with Brennan Dunn who is an expert in all things personalization. He’s the author of This Is Personal and he’s here to share how to scale personalized messages to prospects and clients in your email marketing and beyond for maximum impact. This conversation is packed with value so you don’t want to miss it!    Topics We Cover in This Episode:    How Brennan approaches making things more personalized in emails  The middle ground between scale and personalization The power of segmentation in your emails  How to use Voice of Customer language to customize your language and offers The three levels of personalization and how to work through them The trick to getting people to read your emails The impact of automation when it comes to speaking to your clients  Examples of how people in different industries can automate their personalization How personalization makes it easy to get new clients  Tips for taking notes and gathering data on your contacts that you can use to personalize    I hope you found this episode as powerful and impactful as I did! Brennan really knows his stuff and I was so excited to get to sit down with him and talk all things personalization and scaling.    If you want to learn more, I highly recommend you check out his book This is Personal. I know you’ll really love it!    If you’d like to get our value add for scaling growth skills across a team or organization, which we used as an example in today’s episode, you can find that here.   Resources Mentioned: Get a copy of Brennan’s book This Is Personal on his website Get a copy of Brennan’s book This is Personal on Amazon  Learn more about Building a Second Brain with Tiago Forte  

Get a copy of your GrowBIG Playbook today!    Wondering how you can unlock massive growth? In this episode of Real Relationships Real Revenue, I sat down with Tiffani Bova. She is the Senior Leader at Salesforce and author of The Growth IQ and The Experience Mindset. We are discussing both of these books and learning from Tiffani how we can best grow our organization and book of business by enhancing the experience of the customers and employees and the role technology plays in it all.    Topics We Cover in This Episode:    The growth levers that companies use to grow their business The power of company culture and values  How we can actually deliver greater growth rates  Why companies are falling woefully short on employee experience for the sake of customer experience  The data on why you can grow more by focusing on customer and employee experience  Why the experience of working with you matters so much The impact technology has on the customer and employee experience  Practical actions you can take to optimize the technology you’re using Simple steps to enhance client experience    I hope you enjoyed this conversation with Tiffani! Take a week and map out how you can optimize your time and technology to improve the experience of your customers and employees so you can work smarter, not harder. This is the true path to growth.    If you want to learn more from Tiffani, I highly recommend you connect with her on LinkedIn and get a copy of her books The Growth IQ and The Experience Mindset.    Resources Mentioned:   Get a copy of Growth IQ Get a copy of The Experience Mindset Connect with Tiffani on LinkedIn Follow Tiffani on X Get a copy of your GrowBIG Playbook today!  

Get a copy of your GrowBIG Playbook today!  In this episode of Real Relationships Real Revenue, I sat down with Dr. Michelle King who is the author of the book How Work Works. She is here to talk about ways that you can navigate the workplace using science and simple steps.  Michelle has been researching this topic for a while and she is sharing what it really takes to get ahead in your career.    Topics We Cover in This Episode:    The single most important factor in your career success The ambiguity paradox in the new world of work Why having social skills is so important, especially now The power of building trust within your network and managing your reputation The impact of building informal networks The top thing you can do to build deep and personal relationships Why you have to diversify your efforts How to dial up your self-awareness How to ask for feedback that is effective and helpful  How informal development works and why you have to take ownership of it How to give yourself meaning in work    I hope you enjoyed this conversation with Michelle and that you’re able to take these simple steps to get ahead and navigate the workplace in a way that increases your success.    Learn more about Michelle and download her 52-week program on How Work Works at  https://www.michellepking.com. You can also check out her new book here!    Resources Mentioned: Listen to my conversation with Mohamed Massaquoi  Read my four-part series on Annual Process  Get Michelle’s book How Work Works Download Michelle’s 52-week program

How do you get things done that are high-priority on your to-do list? How do you do that in a way that makes a big impact? And how do you ensure that you're leaving a legacy not just next month with the work you’re meant to be doing, but also over your entire career and lifetime?    In this episode of Real Relationships Real Revenue, I brought on a guru across multiple disciplines, Dave Crenshaw, to talk about these topics and the idea of productive leadership so that you can find more success in your business and life by managing your time for maximum impact.    Topics We Cover in This Episode:    The grandparent principle and the mindset shift to become mentors and leaders How you can prioritize your time based on your most valuable activities Why you should create an ideal schedule to guide your actual schedule When and how to budget time for your least valuable activities The question that the most successful people ask themselves about their schedule How to determine your “distance to empty”, and how you can stretch it as long as possible The best way to add structured breaks into your schedule What happens when people in our lives know that they can depend on us The power of understanding how much is “enough” The six areas of success The impact studying business can have on your life  The problem with multitasking   Dave really offers so much value in this conversation and I hope it inspires you to take action and allocate your time to maximize your own success.    If you want to dive deeper into Dave’s work, make sure to check out his podcast, The Dave Crenshaw Success Project, where he shares tons more. You can also visit his website to see all of his offers and check out his LinkedIn Learning course.      Resources Mentioned: Visit Dave’s main website: davecrenshaw.com Check out Dave’s gratis LinkedIn Learning course: davecrenshaw.com/time Check out Dave’s Success Project Podcast: successproject.show Check out Arnold B. Bakker’s work: https://scholar.google.com/citations?hl=en&user=FTl3bwUAAAAJ Check out Lieke ten Brummelhuis’s work: https://scholar.google.com/citations?user=A0cTZjYAAAAJ  Check out the interesting study Staying Engaged During the Week: The Effect of Off-Job Activities on Next Day Work Engagement: https://www.researchgate.net/publication/229154478_Staying_Engaged_During_the_Week_The_Effect_of_Off-Job_Activities_on_Next_Day_Work_Engagement Take a look at the work-home resources model research we talked about: https://psycnet.apa.org/record/2012-09461-001 Listen to my conversation with Dorie Clark: https://www.youtube.com/playlist?app=desktop&list=PLxt4X2nLK_eElBtVe-pCIw8RV5vyIArDK  

Did you know that you can learn how to be more likable?    In this episode of Real Relationships Real Revenue, I'm excited to introduce one of our most unique guests ever, Jack Schafer. Jack, a former FBI behavior analyst, professor, and accomplished author, will delve into the fascinating realm of likability. Drawing on his extensive expertise, Jack will explore topics such as building rapport, utilizing nonverbal cues for likability, effective advice-seeking, employing flattery, and much more. He’s here to guide us on how we can leverage these tools to grow our relationships and book of business.    Topics We Cover in This Episode:    Three powerful nonverbal things you can do to be more likable  The golden rule of getting people to like you  Tricks for keeping the focus on the other person when you meet someone new How to build rapport using flattery The right way to ask for advice while also making people feel important The three attributes of the Friendship Formula  How to use a “bridge back” to pick back up on rapport-building Tips for handling rocky situations  How to get people to tell you things  Tips for using these techniques for good in your business relationships The power of empathic statements    I hope you enjoyed this fascinating conversation with Jack! The next time you meet someone new, make sure to use these tips to become more likable, build rapport, and create stronger relationships with those around you.    If you want to learn more from Jack, you can get a copy of his books  The LIKE Switch and The Truth Detector and read his posts on Psychology Today. If you’d like to reach out to him personally, you can do so at jr-schafer2@wiu.edu.    Resources Mentioned: Check out Jack’s book The LIKE Switch Check out Jack’s new book The Truth Detector Read all of Jack’s posts on Psychology Today Connect with Jack here: jr-schafer2@wiu.edu