

OPERATORS
OPERATORS
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Episodes
Mentioned books

11 snips
May 31, 2023 • 1h 14min
E006: Marty Wholesome Goods, De-Risking Talent, Data & Testing, Gamers, Panzerism, Prime Day & More.
Marty Sullens. Managing Partner at Wholesome Goods.
Twitter: https://twitter.com/Sumohax0r
(03:20) Intro
(04:16) Marty Story
(09:35) Wholesome Goods Structure
(18.30) Building your own data models
(25:26) Healthy abrasion
(32:20) Unicorn role
(41:53) Panzerism
(50.00) Hire Gamers
(59:00) Prime day knowledge drop
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Powered By Northbeam.
https://www.northbeam.io/
Each of the 9 figure operators use Northbeam to measure everything and scale everywhere.
Visit Our Website:
https://www.9operators.com/
Follow us on Twitter:
Show Twitter
Sean (Host) https://twitter.com/SeanEcom
Jason (Host) https://twitter.com/JasonPanzer
Matt (Host) https://twitter.com/mbertulli
Mike (Host) https://twitter.com/mikebeckhamsm
Finn (Producer) https://twitter.com/finn_radford
Northbeam (Partner) https://twitter.com/northbeam
We Rise Together

10 snips
May 24, 2023 • 1h 7min
E005: Attribution Modeling, Branding, Panzerism, Company Acquisition, Ridge Regrets & More.
Attribution modelling (MER, mixed media) (03:30)
Branding (Simple Modern) (19:00)
Klaviyo (25:00)
Panzerism (35:00)
How most brands are sold (38:00)
Ridge Regrets (51:00)
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Powered By Northbeam.
https://www.northbeam.io/
Each of the 9 figure operators use Northbeam to measure everything and scale everywhere.
Visit Our Website:
https://www.9operators.com/
Follow us on Twitter:
Show Twitter
Sean (Host) https://twitter.com/SeanEcom
Jason (Host) https://twitter.com/JasonPanzer
Matt (Host) https://twitter.com/mbertulli
Mike (Host) https://twitter.com/mikebeckhamsm
Finn (Producer) https://twitter.com/finn_radford
Northbeam (Partner) https://twitter.com/northbeam
We Rise Together

9 snips
May 17, 2023 • 1h 4min
E004: Organisational Structure, Taking Vacations, Panzerism, Negotiation, TV Advertising & More. (Listen until the end, it's worth it).
Powered By Northbeam.
https://www.northbeam.io/
Each of the 9 figure operators use Northbeam to measure everything and scale everywhere.
Show Breakdown:
Intro (00:54)
Org structure (02:09)
Panzerism (33:25)
Negotiation (36:36)
Taking vacation (39:11)
Buying TV Advertising (48:20)
Special Bonus (Stick around until the end. It's worth it)
Visit Our Website:
https://www.9operators.com/
Follow us on Twitter:
Show Twitter
Sean (Host) https://twitter.com/SeanEcom
Jason (Host) https://twitter.com/JasonPanzer
Matt (Host) https://twitter.com/mbertulli
Mike (Host) https://twitter.com/mikebeckhamsm
Finn (Producer) https://twitter.com/finn_radford
Northbeam (Partner) https://twitter.com/northbeam
We Rise Together

May 10, 2023 • 1h 9min
E003: People Cost, Panzerism, Asymmetric Risk, Shopify Layoffs, Flexport & More.
(2:13) Operators intro
(5:15) Revenue and People Cost
(18:00) Panzerism - work hard
(26:15) Asymmetric Risk
(40:18) Shopify Layoffs
(52:00) Flexport and Logistics
Powered By Northbeam.
Each of the 9 figure operators use Northbeam to measure everything and scale everywhere.
Visit Our Website: https://www.9operators.com/
Follow us on Twitter:
Sean Host: https://twitter.com/SeanEcom
Jason Host: https://twitter.com/jasonpanzer
Matthew Host: https://twitter.com/mbertulli
Mike Host: https://twitter.com/mikebeckhamsm
Finn Producer: https://twitter.com/finn_radford
Show: https://twitter.com/9operators
NorthBeam: https://twitter.com/northbeam

May 3, 2023 • 1h 4min
E002: Should consumer brands be public, Strategy for 2023, When to use 3PL, Being a CEO & more
(3:00) Strategy at HexClad for 2023
(7:00) Ridge. Are you pushing for growth or preparing for growth
(10:00) HexClad. What is your future of fulfilment and ops
(11:00) Ridge. Your experience with 3PL
(19:00) Proactive vs reactive strategy and action
(38:00) Digging into consumer IPOs
(01:01:00) 2023 strategy for Matt
Powered By Northbeam.
Visit Northbeam
Each of the 9 figure operators use Northbeam to measure everything and scale everywhere.
Visit Our Website: https://www.9operators.com/
Follow us on Twitter:
Northbeam (Partner)
Show Twitter
Sean (Host)
Jason (Host)
Matt (Host)
Mike (Host)
Finn (Producer)

Apr 26, 2023 • 1h 9min
E001: Welcome to The Show, Bootstrapped VS Venture, Salary & Distributions, How Much Lawyers Make, The Value of Bankers, Sharing is Powerful. Featuring Our Fourth Host Mike Beckham.
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Powered By Northbeam.Visit Northbeam
Each of the 9 figure operators use Northbeam to measure everything and scale everywhere.
Join our newsletter
Record a question or shoutout for the show
Request to join our exclusive Facebook group
Visit Our Website
Follow us on Twitter:
Show Twitter
Sean (Host)
Jason (Host)
Matt (Host)
Mike (Guest)
Finn (Producer)
Northbeam (Partner)
Show Breakdown
Part 1:
Introduction to the podcast and its purpose
Discussion about entrepreneurship and why it's important
Introduction of the guests and their backgrounds
Part 2:
Discussion about the importance of customer feedback
Importance of pivoting in business
How to deal with criticism and rejection
Part 3:
The role of authenticity in business and building a brand
The importance of understanding your market and competitors
Strategies for scaling a business
Part 4:
Discussion about raising capital and venture capital
The pros and cons of bootstrapping versus raising capital
Importance of building relationships in the industry
Part 5:
Discussion about building a strong team and company culture
Importance of finding the right people for the job
Strategies for effective leadership and communication
Part 6:
The importance of having a strong mission and vision for your business
How to create and communicate a clear mission and vision statement
Strategies for staying true to your mission and values
Part 7:
Discussion about the challenges and rewards of entrepreneurship
Importance of having a strong support system
Strategies for overcoming challenges and staying motivated
Part 8:
Discussion about the role of innovation and creativity in business
Importance of continuous learning and improvement
Strategies for fostering innovation and creativity in the workplace
Part 9:
Discussion about the importance of patience and long-term thinking in business
Balancing profitability and enterprise value
Strategies for setting yourself up for success in the future
Part 10:
Recap of the key topics discussed in the previous episodes
Insights and takeaways from the guests
Closing remarks and preview of upcoming episodes
We Rise Together

Apr 25, 2023 • 56sec