OPERATORS cover image

OPERATORS

Latest episodes

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10 snips
Feb 19, 2025 • 1h 12min

E097: Scientist to Entrepreneur

Evan Zhao, a former academic turned entrepreneur, discusses his journey from science to business. He shares insights on launching a science-backed beauty brand and the importance of data-driven decision making. Evan dives into challenges faced while transitioning to subscription models and the innovative allergy solutions he’s developing for pets. He humorously recounts personal experiences with pet allergies and highlights the role of AI in accelerating research and development, illustrating the future of science-backed products.
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69 snips
Feb 18, 2025 • 1h 14min

E096: Content Creation & Brand Storytelling

Discover the adrenaline rush of navigating natural disasters and the intriguing shift to the cannabis industry. Short-form content is taking the spotlight, transforming brand storytelling through authentic engagement. The struggle for trust in content creation reveals a preference for everyday creators. Dive into the ethics of marketing courses and the importance of meaningful connections in content creation. Data management emerges as a key player in scaling brands, while strategic storytelling enhances brand presence and resonates with targeted audiences.
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47 snips
Feb 7, 2025 • 1h 12min

E095: Tariffs.

Dive into the intricate world of tariffs and their profound effects on trade between the U.S., Canada, and Mexico. Explore how these tariffs intertwine with the fentanyl crisis, prompting calls for accountability. Gain insights into negotiation tactics that shape trade dynamics, as well as the complex landscape of e-commerce and its impact on domestic sellers. The discussion also highlights the future of manufacturing, robotic innovations, and the socio-economic challenges driven by addiction and homelessness, revealing the interconnectedness of these pressing issues.
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30 snips
Feb 5, 2025 • 1h 19min

E094: Big Business, Big Challenges: Mastering Resource Management.

This discussion highlights the pivotal role of effective communication in overcoming societal challenges. It scrutinizes 'luxury beliefs' and emphasizes the generational responsibility for resource management. Leadership complexities and the unseen impacts on marginalized communities are explored alongside the importance of efficient time management. The power of developing young talent through coaching is underscored, while the dynamics of agency relationships and the significance of product-market fit are dissected to foster business growth.
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31 snips
Jan 29, 2025 • 1h 2min

E093: Managing High Performance Teams.

Shereen Obear, an E-commerce expert and entrepreneur, shares her insightful journey through team management and business scaling. She discusses the delicate balance of career ambitions and family life, highlighting pivotal choices. Obear emphasizes the importance of team dynamics, motivation, and a culture of trust for high performance. She advocates for specialized e-commerce solutions over all-in-one platforms, and touches on the ongoing challenges of sustaining entrepreneurial success while fostering personal growth and organizational integrity.
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110 snips
Jan 22, 2025 • 1h 17min

E092: Markets, Conferences, Growth & Optimism.

Insights from a major consumer conference reveal market dynamics and strategies from successful brands like Shark Ninja. The discussion highlights the delicate balance between revenue growth and sustainable innovation. Attention shifts to the dangers of herd mentality in investment, advocating for individual critical thinking. A focus on effective data management underscores its role in operational efficiency. Lastly, optimism about the U.S. economy emphasizes relationships and infrastructure development as essential for growth.
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21 snips
Jan 15, 2025 • 1h 1min

E091: Passport Acquires Brand Access

This discussion dives into the complexities of international expansion in the DTC SaaS landscape. It highlights how Brand Access streamlines global logistics and compliance, crucial for brands entering new markets. The importance of strategic partnerships is emphasized, especially for smaller businesses facing operational challenges. There's a focus on the impact of regulatory environments on shipping and product sales, alongside insights on nurturing reliable customer relationships during growth phases. Innovations in international sales and customized solutions are explored, offering listeners valuable takeaways.
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18 snips
Jan 8, 2025 • 1h 10min

E090: The Bentist - 7.42M Subscribers

In this engaging conversation, Ben Winters, also known as The Bentist, shares his journey as a successful orthodontist and social media influencer with over 7 million followers. He discusses the challenges and triumphs of building a brand on TikTok, transitioning from employee to entrepreneur, and leveraging social media to engage younger audiences. Ben also explores how AI is reshaping the dental industry, emphasizing the importance of authenticity and innovative business models that integrate technology into traditional practices.
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28 snips
Jan 1, 2025 • 55min

E089: “The acceleration we’ve been waiting for” - Paul from BK Beauty

Discover the remarkable journey of BK Beauty, a brand thriving on TikTok and redefining beauty e-commerce. The discussion dives into the dynamic landscape of TikTok Shops, showcasing its revolutionary impact on social commerce and influencer marketing. Learn about the challenges of live streaming and the necessity for brands to adapt to the evolving TikTok algorithm. Plus, gain insights into the uncertain future of TikTok and how omni-channel marketing could reshape the online shopping experience.
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65 snips
Dec 26, 2024 • 1h 3min

E088: Thrive in '25

The hosts explore strategic growth planning for 2025, emphasizing reliability and customer service in SaaS. They share insights on transitioning from top-down to bottom-up business strategies, highlighting the importance of data analysis. Inventory management complexities and demand forecasting challenges are discussed, alongside e-commerce marketing tools like PostScript. The conversation also addresses the dynamic landscape of D2C markets, the role of technology in operations, and the reflection on their podcast journey, filled with gratitude and optimism for the future.

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