

OPERATORS
OPERATORS
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Episodes
Mentioned books

Jan 29, 2026 • 1h 47min
Execution Monsters: True Classic’s Ryan Bartlett & Ben Diamond
Ben Diamond, CEO who scaled True Classic profitably, and Ryan Bartlett, co-founder and creative lead who turned a tee into a DTC powerhouse. They trace their unlikely paths, ruthless product focus, cutting SKUs, rapid execution, AI-driven creative, and bold growth moves like international and omnichannel expansion. Expect sharp stories about risks, cash, and generosity fueling a mass-market apparel play.

11 snips
Jan 28, 2026 • 1h 3min
“Fame Is Not a Business Model”: Celebrity Brands Exposed
Katy Mimari, CEO of Caden Lane and experienced eCommerce founder in baby apparel and gifting. She examines why fame alone does not build lasting brands. Short takes on product-market fit, wholesale expansion, celebrity integrations, deal structures, and when influencer partnerships actually move the needle.

24 snips
Jan 21, 2026 • 1h 3min
8 Practical Money-Making Tips for 2026 (Part 2)
Dive into the world of entrepreneurship as experts share how 2026 is shaping up with exciting opportunities. Discover a corporate gifting platform raking in daily passive revenue and why plain-text emails from founders boost engagement. Understand the importance of getting off Meta early and leveraging AI to identify business bottlenecks. Learn about innovative pricing strategies that can enhance profits internationally and the psychology behind product positioning. It's a goldmine of practical money-making tips!

16 snips
Jan 15, 2026 • 1h 20min
Danny Yeung, CEO of IM8 & Prenetics: Operators Titans E009
Danny Yeung, a serial entrepreneur and CEO of IM8 and Prenetics, shares his remarkable journey from a high-school dropout to building a $100M brand with David Beckham. He discusses launching his first ventures in dessert franchises and hotel furniture, before moving to Hong Kong to create a Groupon competitor. Yeung reveals how Prenetics became a leading COVID testing provider, the tough decisions of cutting thousands of employees, and the rapid rise of IM8, focusing on premium, scientifically-backed supplements.

45 snips
Jan 14, 2026 • 1h 8min
2025 Ecommerce Data Exposed: DTC Spend, Revenue & Platform Trends
Austin Harrison, CEO of Northbeam, and Andrew Kaszuba, media strategist, delve into exclusive 2025 eCommerce data revealing sharp contrasts in growth. Small brands under $5 million experienced revenue declines, while giants over $100 million flourished. They dissect spend patterns, with AppLovin's dramatic rise and Snapchat's steep decline. AI-generated creative emerges as a key to future success, with bold predictions for 2026 emphasizing the need for agility and omnichannel strategies to thrive in an evolving landscape.

86 snips
Jan 7, 2026 • 1h 1min
2026 Part 1: Macro Ecommerce Predictions & Big Bets
The hosts dive into their bold predictions for 2026, exploring the economic shifts impacting ecommerce. They debate the potential of AI, discussing its deflationary effects and how it may create new roles amid disruption. There is a focus on small businesses thriving against larger institutions, alongside strategies like innovative pricing and leveraging TikTok Shops. The conversation culminates in a look at consumer behavior, revealing crucial signals for the future and emphasizing the importance of agility in an uncertain economy.

25 snips
Jan 1, 2026 • 1h 37min
Operators Titans E008: DUDE Wipes (with Sean Riley)
Sean Riley, Co-founder and Chief DUDE of Dude Wipes, shares his journey from a college hustle to a multimillion-dollar brand. He highlights the power of guerrilla marketing, from targeting frat houses to going viral through stunts. Sean discusses the Shark Tank experience that boosted credibility and retail access. He emphasizes a brand-first strategy, focusing on fun and culture over traditional ads. With insights into scaling while staying profitable, he reflects on patience and building long-lasting memories instead of just sales.

39 snips
Dec 31, 2025 • 1h 4min
From Grand Slams to Flatlines: Inside the Operator Playbook for Surviving Stalled Growth
Dive into the raw reality of business growth stalls as Sean and Matt unpack the emotional toll of hitting flat revenue. They redefine success beyond just numbers, emphasizing profit and lifestyle. Discover strategies for diagnosing stalled growth, from internal misalignment to market realities. Learn about the importance of financial security and adapting to changing goals. The hosts advocate for diversifying channels early on and being prepared for necessary pivots—all while navigating the complexities of modern business dynamics.

68 snips
Dec 26, 2025 • 1h 37min
Operators Titans E007: Utopia Deals (With CEO Jabran Niaz)
Jabran Niaz, co-founder of Utopia Deals and Utopia Industries, transformed from packing towels for $15 an hour to leading a global e-commerce giant with over $770M in revenue. He shares insights on the importance of value over premium pricing and the role of innovative packaging in gaining a competitive edge. Jabran discusses the strategic shift from sourcing in Pakistan to leveraging Chinese manufacturing. He also reflects on the significance of brand identity in various categories and his continuous push for operational excellence amid fierce competition.

40 snips
Dec 24, 2025 • 1h 9min
E145: From Affiliate Hustler to Hydration Empire: Inside Instant Hydration’s Growth Engine
Jordan Menard, an entrepreneur and media buyer who transformed from an affiliate marketer to the founder of Instant Hydration, shares his journey. He discusses why thriving in red-ocean markets reflects demand and the keys to maximizing customer lifetime value through consumables. Jordan reveals his experiences scaling multiple CPG brands using Meta ads, navigating trademark battles, and the critical importance of brand trust. He emphasizes building subscriptions for sustainable growth and the lessons learned from the dynamic world of entrepreneurship.


