

OPERATORS
OPERATORS
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Episodes
Mentioned books

31 snips
Aug 6, 2025 • 1h 24min
E125: Bold Creative Wins Where Budgets Can’t
Hear the fascinating journey of Raindrop Agency and its role in transforming Dr. Squatch from a $3 million brand to a billion-dollar sale. The conversation dives into the value of storytelling in creative advertising and the ever-evolving role of AI in this space. Explore bold marketing strategies, the unpredictability of advertising success, and the importance of narrative-driven campaigns. Discover insights on maximizing advertising impact and how brands can tackle profitability challenges in today’s competitive landscape.

34 snips
Jul 30, 2025 • 1h 33min
E124: Winning Big In Consumer With Grüns' Founder Chad Janis
Chad Janis, the founder and CEO of Grüns, previously thrived in investment banking before pivoting to entrepreneurship in the health sector. He shares his insights on understanding consumer behavior and the essentials of managing customer acquisition costs for sustainable growth. Chad also discusses the challenges of scaling operations and the significance of innovation in product development. Additionally, he emphasizes building a strong team culture and maintaining quality in a competitive supplement market.

17 snips
Jul 23, 2025 • 1h 55min
E123: The Meta Incrementality Report: Lessons from 640 Haus Experiments
Olivia Kory, a data-driven strategist from Haus, discusses the power of incrementality in digital advertising. She shares fascinating insights from over 640 tests, revealing how Meta ads drive significant business performance. The conversation delves into the challenges of measuring organic demand and the importance of robust testing methodologies. Olivia emphasizes the role of omni-channel marketing and the shift towards automated strategies, shedding light on how brands can optimize their ad spend and navigate the complexities of today's advertising landscape.

38 snips
Jul 16, 2025 • 1h 27min
E122: Selling Your Business
The hosts dive into the latest trends in mergers and acquisitions, spotlighting minority deals and private equity's pivotal role. They unravel the complexities of deal structures while offering sharp insights on brand age as a valuation factor. With practical tips for navigating the sale process, they emphasize the vital preparation businesses need before engaging with private equity firms. The discussion also touches on balancing financial strategies with personal experiences, making it a rich and relatable conversation.

87 snips
Jul 9, 2025 • 1h 27min
E121: Building a $100M Brand. AGAIN.
Explore the thrilling journey of building a $100 million brand from scratch. Discover the importance of choosing the right product category and the balance between improving existing products and innovating new ones. Learn how effective marketing strategies and data analytics can transform consumer engagement. Hear about the challenges of scaling operations, the nuances of effective team building, and the critical role of advertising skills in achieving sustainable growth. Dive into personal anecdotes and insights that reveal what it takes to succeed in today’s market.

56 snips
Jul 2, 2025 • 1h 17min
E120: How being likeable can make you rich.
The conversation delves into the pivotal role of soft skills in achieving business success. It highlights how being likable can enhance networking and workplace relationships, ultimately leading to financial gains. Personal anecdotes illustrate the balance between genuine connections and professionalism. Listeners also explore the challenges of career growth and the importance of community engagement in the entrepreneurial landscape. With insights into data management and customer understanding, the episode offers a roadmap to success through meaningful interpersonal interactions.

54 snips
Jun 25, 2025 • 1h 28min
E119: "You’re losing $20 million a year... and don’t know your LTV?”
Mehtab Karta, an expert in hiring and product development, shares his insights on the shifting dynamics of remote work and recruitment strategies. He emphasizes the importance of attracting A-players and discusses the intricacies of building a talent pipeline. The conversation dives into compensation philosophies, highlighting how transparency and fairness can boost employee retention. Karta also addresses the challenges businesses face in product development and the need to adapt to changing market dynamics to ensure steady revenue.

33 snips
Jun 18, 2025 • 2h 5min
E118: ADHD, Maine, and Muscle: Building Origin USA & Jocko Fuel
Pete from Origin shares his entrepreneurial journey in American manufacturing. He discusses the challenges and triumphs of building a legacy brand, emphasizing resilience and adaptation. The conversation highlights the significance of authentic partnerships and emotional intelligence in business decisions. Listeners learn about the importance of balancing production capacity with demand and the transformative role of data-driven insights. The episode also touches on ethical trade, customer value, and the changing landscape of manufacturing in the U.S.

55 snips
Jun 11, 2025 • 1h 29min
E117: How do you really define brand?
The podcast dives into the pivotal role of product in brand strategy, stressing the need for remarkable items in today's market. It discusses how consumer behavior shapes product development and highlights the shift from commodities to brands. Data insights are explored as key for innovation, especially with the rise of AI. The conversation also touches on the evolving landscape of consumer expectations and the significance of authenticity in brand identity. Insights into niche branding and the journey of product development further enrich the dialogue.

62 snips
Jun 7, 2025 • 57min
Bonus Episode: 9 Operators X Meta Summit
Yoni, a key player at Meta, engages with advertisers to help them boost their ad performance. He discusses transformative advertising strategies, focusing on the importance of incrementality in measuring effectiveness. Yoni dives into the revolutionary role of AI in enhancing customer engagement and the balance between creative volume and quality. The conversation also highlights how small businesses can leverage Meta's advertising tools and the shifting landscape media buyers face in an increasingly automated world.