HBR IdeaCast

Ajay Banga, the former CEO and current executive chairman of Mastercard, is celebrated for his innovative approach to financial inclusion. He discusses the challenges faced by 2 billion unbanked individuals and how technology can bridge that gap. Banga shares insights on creating a supportive corporate culture and the importance of diversity in talent management. He emphasizes that corporate responsibility is evolving, advocating for accountability and measurable progress. Additionally, he highlights the urgent need for robust cybersecurity in today’s digital landscape.

Leslie John, an associate professor at Harvard Business School, shares her expertise on effective self-promotion strategies. She explains how to tout accomplishments without annoying colleagues and debunks the ineffectiveness of humblebragging. John emphasizes the importance of timing and enlisting allies to boost your profile while maintaining authenticity. She discusses balancing personal achievements with team recognition and addresses the impact of gender and race on self-advocacy, offering practical tips for navigating diverse workplace cultures.

Mary Barra, the Chair and CEO of General Motors, is leading the charge towards an eco-friendly future in the automotive industry. She discusses GM's ambitious goal of phasing out internal combustion engines by 2035 while promoting a cultural shift focused on sustainability. Barra also explains the company’s transformation into a technology leader through enhanced software and connectivity. Additionally, she addresses the impact of autonomous vehicles on urban planning and the importance of trust and empowerment in the workplace following the pandemic.

Zak Dychtwald, founder of Young China Group and author of "China’s New Innovation Advantage," challenges the outdated view of China as merely a copycat. He highlights how the country's rapid tech adoption, especially in mobile payments, is driving a revolutionary innovation economy. Dychtwald discusses the importance of consumer openness to new technologies, the success of companies like Pinduoduo, and the lessons global businesses can draw from China’s unique market dynamics to spur their own growth.

Ethan Kross, a University of Michigan psychology professor, dives into the complexities of our inner chatter and its influence on performance. He reveals how even high achievers can struggle with negative self-talk. Drawing on his expertise, Kross shares strategies to combat overthinking and enhance productivity, particularly during uncertain times like the pandemic. He offers practical tools for managing anxiety, fostering effective communication, and harnessing our inner dialogue for personal growth. It's a thought-provoking discussion that empowers listeners.

Felix Oberholzer-Gee, a Harvard Business School professor and author of "Better, Simpler Strategy," discusses the pitfalls of overwhelming strategic complexities in organizations. He champions a streamlined approach focused on two core value drivers: customer and employee satisfaction. By simplifying strategic initiatives, companies can enhance both worker experiences and customer engagement. Oberholzer-Gee also shares innovative methods for aligning teams around these values and adapting strategies for better performance in competitive markets.

Gorick Ng, a Harvard career advisor and author of "The Unspoken Rules," shares his journey navigating workplace norms as a first-generation college graduate. He discusses the critical role of mentorship and networking for underrepresented individuals. Ng reveals the 'three C's'—competence, commitment, and compatibility—as key to career success. He highlights the challenges of remote work and the importance of empathy and technology in adapting to new dynamics. Most importantly, he offers invaluable career advice that many learners miss in school.

Scott Belsky, Chief Product Officer at Adobe and former founder of Behance, discusses the dynamic shift in the creative economy post-COVID-19. He highlights how creative workers are becoming essential to value creation across all industries. Belsky explores the rise of gig work and flexible arrangements, urging companies to adapt their policies to attract top talent. He also emphasizes the importance of nurturing creativity and fostering innovation in a rapidly changing landscape, especially as technology and remote work transform traditional roles.

Melissa Bernstein, co-founder of the successful toy company Melissa & Doug, opens up about her long battle with depression while building her business and raising six children. She highlights the crucial role of mental health discussions in the workplace and shares insights from her Lifelines initiative, aimed at providing resources for better mental health management. Bernstein emphasizes the vital connection between vulnerability, creativity, and leadership, urging organizations to foster a supportive culture for those facing similar challenges.

Alison Dachner and Erin Makarius, management professors specializing in employee relations, discuss the competitive edge organizations can gain through effective offboarding processes. They highlight the idea of creating valuable alumni networks, similar to universities, which can lead to referrals, consulting opportunities, and a potential return of former employees. The conversation emphasizes innovative practices that support ongoing relationships with alumni, improving both employee wellness and future business success.