HBR IdeaCast

Managing Working Parents During the Pandemic

Nov 10, 2020
Ellen Ernst Kossek, a management professor at Purdue University, discusses the significant strains COVID-19 has placed on working parents. She emphasizes the necessity for managers to provide both predictability and flexibility to support their teams. Kossek shares innovative strategies like a 'COVID buddy' system and the importance of team dynamics. The conversation touches on balancing empathy with productivity, equitable workload distribution, and long-term benefits of investing in employee well-being as workplaces evolve.
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ADVICE

Manager-Driven Flexibility

  • Managers drive flexibility and work-family support, not just company policies.
  • Their approval is crucial for flexible work arrangements.
INSIGHT

Culture and Flexibility

  • Workplace flexibility varies depending on job function and company culture.
  • Traditional work-first cultures often prioritize work over employee needs.
ADVICE

Predictability and Flexibility

  • Managers should aim for predictability and flexibility in work arrangements.
  • Establish predictable meeting times and flexible backup systems for emergencies.
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