HBR IdeaCast

Shelly McNamara, the Head of Equality and Inclusion at Procter & Gamble and author of "No Blanks, No Pauses," discusses her journey as an openly LGBTQ leader. She emphasizes the crucial need for authenticity and allyship in the workplace. McNamara shares effective DEI strategies tailored for diverse corporate environments, highlighting the importance of integrating these principles into business strategies. Listeners gain insights into cultivating inclusive cultures and empowering marginalized groups, showcasing the transformative power of DEI initiatives.

Tsedal Neeley, a Harvard Business School professor and author of 'Remote Work Revolution,' dives deep into the evolving landscape of hybrid work. She discusses the shift from fully remote to blended work environments, emphasizing flexibility and in-person collaboration. Neeley stresses the importance of building trust—both cognitive and emotional—within teams, and shares strategies for empathetic leadership. The role of AI in supporting human collaboration is also explored, alongside the need for inclusivity and equitable practices in the workplace.

Panos Panay, the outgoing SVP for Global Strategy and Innovation at Berklee College of Music and soon-to-be co-president of the Recording Academy, teams up with R. Michael Hendrix from IDEO to share revolutionary insights from the music industry. They discuss how embracing musical mindsets, like egoless experimentation and collaboration, can enhance workplace creativity. The duo emphasizes the power of building effective teams and adopting the innovative approaches of icons like Bowie and Beyoncé to drive success in business.

Susan McPherson, a communications consultant and author of "The Lost Art of Connecting," shares insights on transforming networking into meaningful relationships. She introduces the "Gather, Ask, Do" method to help ease the awkwardness of reconnecting after isolation. McPherson stresses the importance of genuine connections and active listening, advocating for deeper engagement over transactional networking. With practical strategies, she encourages listeners to focus on self-reflection and authentic interactions to foster lasting professional ties.

Hubert Joly, former chairman and CEO of Best Buy and author of "The Heart of Business," discusses the urgent need for businesses to embrace stakeholder capitalism. He highlights how fostering a clear purpose and ensuring genuine connections among employees can transform company culture. Joly shares insights on the importance of fair pay and collaboration with communities, especially in a post-pandemic world. His experiences at Best Buy showcase how prioritizing people over profits can lead to sustainable success, even against giants like Amazon.

Nicholas Bloom, an economics professor at Stanford University and expert on remote and hybrid work, dives into the complexities of hybrid work models. He discusses how organizations can tackle logistical challenges while striving for fairness among employees. Bloom emphasizes the need for clear guidelines and effective communication to enhance productivity and satisfaction. He also highlights disparities faced by on-site versus remote workers and advocates for a shift to output-based management to foster equity in the workplace.

Carlos Ghosn, the former CEO of Nissan and Renault, shares his extraordinary journey from celebrated leader to fugitive. He discusses his dramatic escape from Japan while out on bail and asserts his innocence against the backdrop of new investigations. Ghosn reflects on the corporate governance failures that enabled his controversial reign and the ethical dilemmas he faced. The conversation dives into the complexities of leadership accountability and the lessons to be learned from his rise and fall in the auto industry.

Greg Urban, a Professor of Anthropology at the University of Pennsylvania and co-author of 'The Culture Puzzle', shifts his focus from indigenous tribes to corporate cultures. He dives into how understanding employee interactions can enhance workplace dynamics. Urban emphasizes the importance of a shared vision in shaping positive organizational culture and reminds leaders that team members are individuals with emotions and relationships. His insights reveal how nuanced approaches to local cultures can drive innovation and productivity.

Carlos Ghosn's leadership faced monumental tests with Nissan's declining performance and the aftermath of the Fukushima disaster. Tensions rose as ambitious growth targets clashed with employee expectations, eroding trust. The podcast discusses Ghosn’s extravagant lifestyle and the repercussions of his decisions in corporate governance. As his relationships soured and a public apology to Renault followed, the cracks in his leadership became wider. Reflections on the lessons learned from his downfall provide a deep look into the complexities of corporate culture and accountability.

Martin Baron, the former executive editor of the Washington Post, navigated the newsroom through a transformative era marked by the Trump presidency, the COVID-19 pandemic, and social movements like Black Lives Matter. He shares insights on maintaining journalistic integrity in a climate of misinformation and political polarization. Baron discusses leadership challenges under tech moguls like Jeff Bezos and emphasizes the necessity of diversity in newsrooms. He also reflects on the evolving nature of journalism in the social media age and the vital role of the press in democracy.