HBR IdeaCast Hybrid Work Is Here To Stay. Now What? (Back to Work, Better)
Jun 29, 2021
Nicholas Bloom, an economics professor at Stanford University and expert on remote and hybrid work, dives into the complexities of hybrid work models. He discusses how organizations can tackle logistical challenges while striving for fairness among employees. Bloom emphasizes the need for clear guidelines and effective communication to enhance productivity and satisfaction. He also highlights disparities faced by on-site versus remote workers and advocates for a shift to output-based management to foster equity in the workplace.
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The Need for a Hybrid Work Strategy
- Leaders need a hybrid work strategy because employees need to plan their lives.
- Hybrid work offers a balance between in-person benefits (innovation, culture) and remote work benefits (focused work, no commute).
Prescribing In-Office Days
- Avoid letting employees fully choose WFH days to prevent issues like mixed-mode meetings and unequal office usage.
- Prescribe in-office days to improve collaboration and ensure a consistent office presence.
Challenges of Mixed-Mode Meetings
- Mixed-mode meetings (some in-person, some remote) are unproductive and create in-group/out-group dynamics.
- Even with everyone on video calls, those physically present will likely have side conversations, excluding remote workers.