

Superpro Podcast
Housecall Pro
Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
Episodes
Mentioned books

Oct 22, 2024 • 38min
Account for Everything!
Brett Neal, a partner at High Velocity Accounting, specializes in financial strategies for home service businesses. He discusses the importance of cash flow management and proactive tax planning to avoid common pitfalls. Brett shares insights on budgeting, job costing, and effective payment methods to enhance profitability. He emphasizes having a cash reserve for seasonal fluctuations and dives into marketing spend and cost per acquisition, ensuring listeners grasp the value of solid financial planning for sustainable growth.

Oct 15, 2024 • 45min
Rocking the Boat, Growing the Business
Meet Eric Yukins, owner of Oakland Shrink Wrap and Marine Services in Oakland County, Michigan. Eric shares how an engineer working in sales wound up in the marine services industry, running a successful shrink-wrapping business. Along with the necessary transition to thinking like an owner, Eric lays out the types of customers he looks for, the importance of delegation and trusting your team, and the right software solutions. He also covers how Housecall Pro’s Expense Cards help to simplify expense management and the need to track material usage for significant cost savings.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Eric's business or follow their journey? Check them out here:WebsiteFacebook

6 snips
Oct 8, 2024 • 37min
AI and the Next Frontier
Jay Villegas, Vice President at Frontier Air Conditioning, shares the story of transforming a family business into a multi-million dollar enterprise. He reveals how they leverage AI to optimize operations and emphasizes the value of hiring for attitude over skills. Jay discusses the significance of structured processes and service agreements in maintaining customer loyalty and steady revenue. He also highlights the benefits of using management tools like Housecall Pro, along with the support from the community, which has been vital to their success.

Oct 1, 2024 • 35min
Wired to Win
Julian Richards, owner of Those Tech Guys, shares how he’s grown his side gig while working as a cable technician into a powerful business. One key has been his willingness to simply discover the needs of customers and set out to meet them. The company has expanded its services to include TV mounting, home theater systems, security cameras, and smart devices. And they’ve even started manufacturing their own cables and mounts. Julian emphasizes the importance of hiring experienced techs, interacting with honesty, and being open to new opportunities. He also shares how to get solid reviews. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Julian's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Sep 24, 2024 • 30min
Hustling Ahead of Expectations
In this Superpro Podcast episode, Melissa Arvizu, owner of Arvizu Commercial Cleaning, shares her journey of starting and growing her cleaning business. She started her business as a side hustle and eventually expanded into residential cleaning. Melissa emphasizes the importance of customer service and building trust with clients. She also highlights the benefits of using Housecall Pro, particularly online booking, which has helped her business grow. Melissa encourages other lady pros to use the available tools and technology to make their businesses stand out.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Melissa's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Sep 17, 2024 • 31min
The Legend of Zeldin, "Snake Wrangler"
In this episode of the Superpro Podcast, Roland Ligtenberg interviews Dave Zeldin, owner of Dryer Vent Pros. They discuss the growth of Dave's business, the addition of air duct cleaning as a new service, and the challenges and scams in the industry. Dave emphasizes the importance of training and certification, finding a mentor, and using professional software like Housecall Pro. He also shares tips for new business owners, including the need for hard work and understanding the realities of entrepreneurship.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Dave's business or follow their journey? Check them out here:WebsiteFacebook

Sep 10, 2024 • 25min
Wisdom from Winning Since 1976
In this engaging conversation, Sammy Suggs, the business manager for North Myrtle Beach Heating and Air, shares her remarkable journey since 1976 when the family business began. She discusses the unique challenges of being a woman in a male-dominated industry. Sammy offers practical tips for managing rental properties and emphasizes the importance of modern software like Housecall Pro for streamlining operations. Her insights into community networking and innovative communication strategies highlight how technology can elevate customer service and improve work-life balance.

9 snips
Sep 3, 2024 • 34min
Do You Know The Enemy?
Joshua Jaeger, president of BDK Door Company and a garage door industry expert, shares his transformative journey from working under his father to owning a thriving business. He discusses effective hiring practices, emphasizing clear communication and aligning compensation with performance. Joshua also highlights the necessity of modern software solutions for operational efficiency and the importance of accountability. Additionally, he explores innovative marketing strategies and the role of community support in enhancing business outcomes.

Aug 27, 2024 • 36min
Striking Gold Through Automation
Frankwin Hooglander, owner of Treasure Valley Solutions, shares his journey of starting a home automation company and the strategies he used to grow it. He emphasizes the importance of marketing through Google and building relationships with realtors and builders. Franklin also discusses the value of automation in streamlining business processes and improving customer experience. He highlights the benefits of using Housecall Pro and Zapier to automate tasks and shares his experience in helping other pros automate their businesses through his company, HSP Automation. Franklin emphasizes the importance of reading books and being part of communities to learn and grow as a business owner.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Frankwin's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Aug 20, 2024 • 36min
Go Hard, Go Fast
In this episode of the Superpro Podcast, Roland Ligtenberg interviews the family team of Tony, Jordan, and Tyson Martinez, who run State 48 Garage Doors in Arizona. They discuss how they started their garage door company, their strategies for growth and hiring, and their marketing tactics. They also talk about their experience using Housecall Pro and the importance of tracking and data analysis in their business. The Martinez family emphasizes the value of taking action, implementing new ideas quickly, and staying up to date with technology and marketing trends.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Eric's business or follow their journey? Check them out here:WebsiteInstagramFacebook


