Superpro Podcast

Frankwin Hooglander, owner of Treasure Valley Solutions, shares his journey of starting a home automation company and the strategies he used to grow it. He emphasizes the importance of marketing through Google and building relationships with realtors and builders. Franklin also discusses the value of automation in streamlining business processes and improving customer experience. He highlights the benefits of using Housecall Pro and Zapier to automate tasks and shares his experience in helping other pros automate their businesses through his company, HSP Automation. Franklin emphasizes the importance of reading books and being part of communities to learn and grow as a business owner.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Frankwin's business or follow their journey? Check them out here:WebsiteInstagramFacebook

In this episode of the Superpro Podcast, Roland Ligtenberg interviews the family team of Tony, Jordan, and Tyson Martinez, who run State 48 Garage Doors in Arizona. They discuss how they started their garage door company, their strategies for growth and hiring, and their marketing tactics. They also talk about their experience using Housecall Pro and the importance of tracking and data analysis in their business. The Martinez family emphasizes the value of taking action, implementing new ideas quickly, and staying up to date with technology and marketing trends.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Eric's business or follow their journey? Check them out here:WebsiteInstagramFacebook

EJ, who runs EJ's Appliance Repair, shares his journey from industrial maintenance to his thriving business. He discusses the importance of building a professional network and effective customer engagement. EJ emphasizes handling one-star reviews with care and the power of service plans for recurring revenue. He champions Housecall Pro for enhancing professionalism and streamlining operations. The conversation highlights adapting to consumer needs and the benefits of subscription models for services, encouraging a growth mindset among business owners.

Cody, known as 'Hot Tub Cody,' shares the rise of his successful cleaning company, Innovo Spa Services, which specializes in hot tub management. He discusses the unexpected boom in hot tub popularity during the pandemic and its impact on the short-term rental market. Cody highlights the unique challenges of hiring in this niche, the importance of using tech like Housecall Pro, and the value of community support. With plans for national expansion and franchising, he emphasizes the need for adaptability and continuous learning.

Brent Colquitt, CEO of OC Tasker, shares the genesis of his smart home company. (Here’s a slight spoiler: Brent transitioned from working as a handyman to installing smart tech in Newport Beach.) He discusses the importance of focusing on high-net-worth individuals and providing excellent customer service. Brent also talks about strategies for hiring and training, including using a pay-for-performance model. Additionally, he highlights the value of Housecall Pro in automating and streamlining business operations. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Brent's business or follow their journey? Check them out here:WebsiteFacebook

The Graffs of Daryl’s A/C & Heating started their company with $250 and a truck. Jenn shares how community involvement made growing their business as easy as shooting fish in a barrel. Small, inexpensive marketing strategies can have a big impact. She also highlights the significance of standing in customers’ shoes and understanding their needs and preferences. Sometimes you have to go above and beyond for customers and employees. Housecall Pro has helped their HVAC business scale to the point of setting the lofty goal of hitting $4 million this year. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Jenn's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg interviews Kyle Newby, founder of The Dryer Vent Guys, about the often-overlooked world of dryer vent maintenance. Kyle shares how he built a successful business, the process of hiring and training his team, and the importance of integrating QuickBooks Online with Housecall Pro for better record-keeping. He also highlights the pride and satisfaction that comes from solving each customer’s problems, the importance of honesty and professionalism, and the value of connecting with other business owners. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Kyle's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Brett Conklin, co-owner of Chimney Monkey in Chicago, breaks down the operational side of the business. This includes the ever-important hiring and training of employees. He also talks about the advancements in the fireplace and chimney industry and the marketing strategies he’s used to reach more customers. Brett highlights underrated features of Housecall Pro’s software, like Service Plans, and offers advice for other business owners.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Brett's business or follow their journey? Check them out here:InstagramFacebook

Anthony Suau is the co-owner of Dade Super Cool Air Conditioning. He shares details on how he went from studying computer science to running an HVAC business. Anthony discusses the importance of hiring employees who align with the company’s core values and have a willingness to learn and try new things. He also highlights the power of Housecall Pro’s estimate and job templates to provide multiple options to customers and improve efficiency in the business.  Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Anthony's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Chad Hopkins, owner of Hopkins Air Conditioning recently joined Roland on the podcast. Chad shares the experience of scaling his business and the importance of choosing the right software. They faced big challenges the old way, and he touches on why Hopkins made the switch to Housecall Pro, including the need for documentation and processes, the importance of sound hiring practices, the value of community, and the benefits of tracking key performance indicators (KPIs) through dashboards.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Chad's business or follow their journey? Check them out here:WebsiteInstagramFacebook