Superpro Podcast

Housecall Pro
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Dec 31, 2024 • 27min

Trust Your Gut. Empower Your Customers.

Host Roland Ligtenberg sits down with Thomas Millender, owner of TMAAC, a provider of IT consulting and cybersecurity solutions. Thomas shares his journey from serving in the military to serving customers in the business world. He also discusses how faith guides his business practices and the need to know what you bring to the table. They touch on the importance of building partnerships, overcoming objections and establishing trust with customers, and empowering them through education. Thomas also outlines his future plans, including securing state contracts and leveraging Housecall Pro to continue growing his business.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Thomas' business or follow their journey? Check them out here:WebsiteFacebook
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13 snips
Dec 24, 2024 • 41min

Tricks to 1300+ Reviews

Daniel Felt, owner of Kura Home, shares insights from his journey in building a unique home maintenance business. He emphasizes the power of a strong team and core values in hiring, saying, 'I can train anyone for anything.' Daniel discusses the importance of systematizing processes and leveraging customer reviews, boasting about his impressive 1300-plus reviews. He highlights innovative automation tools that enhance client engagement and retention. Join him for essential tips on focusing your entrepreneurial efforts for long-term success.
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Dec 17, 2024 • 27min

Tech Takes Center Stage

Roland sits down with Marisa Fuller, division manager with Cable Pipe & Leak Detection. Marisa shares insights into her role, along with some tips and tricks for hiring, training, and managing a team. She hits on the importance of Housecall Pro and leveraging technology for operational efficiency, as well as the significance of community engagement and building strong relationships with contractors. That’s led to 20-30 positive reviews a week. Marisa also lays out the core values that drive her team’s success and offers valuable advice for new entrepreneurs in the home service industry.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Cable Pipe & Leak Detection or follow their journey? Check them out here:WebsiteFacebook
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Dec 10, 2024 • 26min

Clayton's New-Hire Hack

In Episode 38 of the “Superpro Podcast,” host Roland Ligtenberg interviews Clayton Robinson, CEO of CR Plumbing. Clayton shares how he started his business right before the pandemic and immediately hit the ground running. CR Plumbing hasn’t slowed down since. Clayton lays out the challenges he’s faced and the unique strategies he’s used to grow his company, including team building, marketing, networking, clear communication, and leveraging technology and data. He also shares solid tips on having tough conversations. (And don’t miss his super sneaky hack for finding new hires on Facebook.) Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Clayton's business or follow their journey? Check them out here:WebsiteInstagramFacebook
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Dec 3, 2024 • 34min

Tommy Herren (As Seen On TV)

Host Roland Ligtenberg interviews Tommy Herren, owner of The Lighting Geek. Tommy ditched the landscaping world to become a leader in the lighting industry. He’s been featured on HGTV and the DIY Network, and he shares the impact of that media exposure on his business. He also breaks down his strategies for hiring and training skilled employees, managing customer and employee expectations, and staying up on industry trends. Tommy has successfully navigated the shift from traditional to digital marketing, and he highlights the role of physical fitness and mental toughness in entrepreneurship.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Tommy's business or follow their journey? Check them out here:WebsiteFacebook
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Nov 26, 2024 • 31min

Pumping Up the Volume

In this episode of the “Superpro Podcast,” host Roland Ligtenberg interviews Harold Case, owner and president of Sonlight Services. Harold shares the path he took from working in the dairy industry to taking over a septic service business. Learn how Harold has created a superteam and some key strategies for differentiating his business in a competitive market, like getting those all-important Google reviews, and how Housecall Pro has streamlined his operations. Business has been rocking! Harold also highlights the value of expanding service offerings and the importance of customer communication. He wraps up with sound advice for aspiring entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Harold's business or follow their journey? Check them out here:WebsiteInstagramFacebook
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Nov 19, 2024 • 31min

Growing a Business on Gutter Instincts

Christiaan Deasy, the owner of Christiaan's Gutters, dives into his entrepreneurial journey since 2013. He shares insights on crafting a strong team culture and the pivotal role of community engagement. We learn how hobbies fuel personal growth, enhancing leadership effectiveness. Christiaan discusses navigating loneliness in entrepreneurship and the importance of building local connections. He also highlights the significance of customer financing options amidst economic shifts and the power of self-reflection in driving business success.
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Nov 12, 2024 • 37min

Scotland to Scottsdale

Roland sits down with Chris Campbell, co-founder of The Highland Cleaning Company. Chris shares what brought his family from the lush rolling meadows of Scotland to the desert of Arizona in 2007. Why would a Scottish optometrist get into the cleaning business? With his wife, Lisa, they’ve grown The Highland Cleaning Company through challenges by implementing key strategies. Chris hits on the importance of building a strong team, the value of training, honesty, and integrity, and how technology like software from Housecall Pro has streamlined his operations. And don’t miss his advice for aspiring entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Chris' business or follow their journey? Check them out here:WebsiteInstagramFacebook
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Nov 5, 2024 • 26min

New Collar Mindset, Blue Collar Work Ethic

Derek Roldan, owner of D1 Appliance Repair, joins Roland to talk strategy in a competitive industry. Hear his inspirational story of perseverance and how he fought to build a winning business after losing his house and car. Derek shares the surprising effect the pandemic had on his business and highlights the significance of customer reviews and referrals (along with his tactics for generating positive reviews). He also discusses the benefits of joining Housecall Pro and the Facebook community. Derek’s long-term goal is to franchise his business and redefine the appliance repair industry.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Derek's business or follow their journey? Check them out here:WebsiteInstagramFacebook
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Oct 29, 2024 • 33min

Hopping a Train to Chase the Sunshine

Matt Bowman, owner of Sage Landscapes and a rising star in the landscaping industry, shares his path to a million-dollar year. He delves into the challenges of managing large-scale projects and emphasizes the need for skilled employees. Social media marketing plays a crucial role in showcasing his work and attracting clients. Matt champions community involvement, sharing insights on volunteerism's impact on business reputation. He also advises new business owners on mastering pricing strategies and understanding financial metrics for growth.

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