Roland Ligtenberg interviews Kyle Newby, founder of The Dryer Vent Guys, about the often-overlooked world of dryer vent maintenance. Kyle shares how he built a successful business, the process of hiring and training his team, and the importance of integrating QuickBooks Online with Housecall Pro for better record-keeping. He also highlights the pride and satisfaction that comes from solving each customer’s problems, the importance of honesty and professionalism, and the value of connecting with other business owners. 

Co-founder Mai Hooper shares how NTX Plumbing started as a team of one in 2010 and has gradually grown. Mai chose Housecall Pro to streamline processes, take advantage of checklists, and WiseTack, a product within Housecall Pro that helps her offer financing as an option for her customers. She emphasizes the importance of building a strong culture and supportive team environment and hits on what it’s like serving in a male-dominated industry. Mai also expressed her gratitude for the support of the Lady Pros community.

Anthony Suau is the co-owner of Dade Super Cool Air Conditioning. He shares details on how he went from studying computer science to running an HVAC business.

Roland Ligtenberg, co-founder of Housecall Pro, welcomes Preston and Julie from Gecko Garage Doors to the Superpro Podcast for an enlightening discussion. They dive into the critical elements of branding and rebranding, offering actionable tips to ensure your business stands out to customers. The conversation also covers handling negative reviews with professionalism, the power of referrals, and building a robust online presence to propel business growth. Learn how Housecall Pro has been pivotal in assisting their business, equipped with 5 trucks and 5 technicians, to not only amplify their review generation but also leverage analytics for strategic, data-driven decisions.

Join Roland Ligtenberg, co-founder of Housecall Pro, as he sits down with Good Guy Plumbing's Rob Castelao. Discover how Rob built his successful plumbing business from scratch over 25 years, overcoming the challenge of entering the industry without prior experience. Dive into the strategies that fueled his growth, from impactful branding and rigorous training programs to leveraging positive reviews through exceptional service. Rob also sheds light on the pivotal role that strong core values, coaching, and mentorship have played in their expansion to a 12-person team with 8 trucks.

Join Roland Ligtenberg, co-founder of Housecall Pro, as he engages with Melissa Ortiz, the co-owner of The Little Guy’s Heating and Air Conditioning, on the latest episode of the Superpro Podcast. Melissa shares the inspiring story of how her husband's passion for HVAC sparked the creation and growth of their family-owned business. She opens up about the hurdles they've navigated, emphasizing the significance of effective branding, adapting to seasonal business fluctuations, and the art of recruiting skilled technicians. Additionally, Melissa highlights the crucial role of ongoing learning and training within the HVAC sector, which has been instrumental for their team of five in delivering exceptional service. Discover how software solutions and a commitment to continuous training have been central to their success, enabling them to make a lasting impact in their community over the past 25 years.

In the latest episode of the Superpro Podcast, Roland Ligtenberg, co-founder of Housecall Pro, connects with Doug Folsom, the visionary CEO behind West Side Drain & Noble Septic Service. With an ambitious team of 10, five service trucks, and a goal to surpass the $3 million mark in 2024, Doug dives into the origins of his business journey, discussing the pivotal moments and strategies that have fueled its growth.Doug offers an in-depth look at his approach to attracting new customers, sharing innovative tactics that have helped expand his client base. He doesn't stop there; Doug also reveals valuable hiring tips that have been essential in building a dedicated and skilled team.Listeners will be treated to Doug's latest unforgettable sewage adventure, providing a real-world glimpse into the challenges and unexpected moments in the drainage and septic service industry. Additionally, Doug talks about his involvement in community cornhole sponsorship, showcasing his commitment to local engagement beyond the business.

Roland speaks with Jason Julian, the founder of Julian Heat & Air. Jason lays out the challenges he faced stepping out on his own, and the role Housecall Pro played in his success. He shares how he’s grown to 12 employees and a fleet of 6 vehicles with the importance of transparency, right pricing, and providing customers with options. Jason also shares insights on networking, community-driven marketing, leadership, coaching, hiring, development, and fostering a collaborative work environment.