Hiring, Training, Record-Keeping, and More Keys to Success

Roland Ligtenberg interviews Kyle Newby, founder of The Dryer Vent Guys, about the often-overlooked world of dryer vent maintenance. Kyle shares how he built a successful business, the process of hiring and training his team, and the importance of integrating QuickBooks Online with Housecall Pro for better record-keeping. He also highlights the pride and satisfaction that comes from solving each customer’s problems, the importance of honesty and professionalism, and the value of connecting with other business owners.