Robb and Josh welcome Anna Yankovska and Helen Peklo, who helped bring an idea Robb had about companies and their surrounding communities to life. HUMANS, Coffee in Tech is a cafe on the first floor of OneReach.ai headquarters in Kyiv, Ukraine. Team members get their daily caffeine fix here, but it's also open to the broader community, and has become a dependable bright spot in people's lives on the front lines of an ongoing war. HUMANS is unique in that there is no hierarchy among the baristas. Managerial duties and other tedious tasks are handled by Hugh, an intelligent digital worker created using the OneReach.ai platform. This is an exciting episode that explores the litany of ways a modest coffee shop is pushing the boundaries of technology and organizational structures.

This podcast explores the concept of digital twins in organizations, the potential of graph databases for data mapping, the importance of a communication fabric, deploying intelligent digital workers, and the various applications of digital twins in different contexts.

Robb and Josh welcome special guests Julie Shah and Ben Armstrong, authors of the recent HBR article "A Smarter Strategy for Using Robots." Ben Armstrong is the executive director and a research scientist at MIT’s Industrial Performance Center. Julie Shah is the H.N. Slater Professor of Aeronautics and Astronautics at MIT. Together, they co-lead the Work of the Future initiative. Their discussion covers the parallels and overlap between the design and implementations of invisible machines and tangible ones.

Robb and Josh welcome special guest Ovetta Sampson for a rousing discussion about the relationship between experience design and the technologies associated with artificial intelligence.

Robb and Josh welcome special guest Guido Baratta, Chief Design Officer for icon incar. A lifelong student and teacher of design, Guido shares insights into the world of automotive UX. The three discuss the ways AI will change our relationship to transportation and why cars might soon just be one of many robots in our lives.

Exploring conversational design with generative AI, personalized ephemeral apps, customer satisfaction with automated systems, struggles of experienced designers, regulating technology for equitable benefits, and the role of experience designers in hyper automation.

Robb and Josh welcome special guest Jesse James Garrett, legendary information architect and sought-after executive leadership coach. The three discuss the need for experience design in AI and how to get designers to the table.

The podcast discusses the changing nature of experience design with conversational AI, the importance of incorporating AI into UX design, the alliance between designers and developers in AI and UX, risk-taking and collaboration in design, and advice for designers working with AI and UX.

Robb and Josh welcome special guest Greg Vert, a leader in Deloitte Consulting LLP’s Human Capital practice. Topics include digital transformation at enterprise level, the impact of ChatGPT on AI adoption, and the wisdom of starting automation journeys internally.

Robb and Josh talk about the elevated levels of risk and experimentation required to move hyperautomation forward.