Invisible Machines podcast by UX Magazine Don Scheibenreif, Gartner // Invisible Machines // S2E9
Aug 24, 2023
Don Scheibenreif, Gartner VP, talks about machines becoming customers, transparency in healthcare, impact of machines on decision-making, designing forecasting dashboards for financial services, and trust in influencers and purchasing behaviors.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 3min
The Concept of Machines Becoming Customers
02:49 • 26min
Transparency, Trust, and the Future of Healthcare Decision-Making
28:24 • 4min
The Impact of Machines on Decision-Making
32:39 • 27min
Designing a Forecasting Dashboard for Financial Services and the Potential of Generative AI
59:59 • 3min
Machine Language, Intervention, and Trust: The Future of Human-Machine Interaction
01:02:44 • 6min
Trust in Influencers and Purchasing Behaviors
01:08:16 • 8min