The Importance of Educated Decision Makers

The podcast episode emphasizes the importance of having business leaders who are educated in decision making surrounding technology, specifically in the field of conversational AI. The guest, Cassie Kozerkov, highlights the need for leaders who are knowledgeable about technology so that they can make better decisions and be held accountable by consumers. The podcast also discusses the significance of broad education to ensure that business leaders and the general public are well-informed about technology and can understand what constitutes a good decision in relation to it.