Charlene Li, digital transformation expert and bestselling author, joins the podcast to discuss the trajectory of technology over the last 20 years and the need for decision-makers to reframe their expectations. They delve into the explosive power of LLMs in writing and thought leadership, the importance of human guidance in technology development, the convergence of business and technology, the rapid adoption of LLMs and the challenge for leaders, reputation and trust in established companies vs startups, the market for AI tools and the importance of curiosity and experimentation, changing our relationship with failure, transparency and deterministic algorithms in decision-making, the potential of Language of Machines (LOMs) and unbiased data sources, and the fallacy of control and the strength of openness.