saas.unbound cover image

saas.unbound

Latest episodes

undefined
Nov 7, 2024 • 40min

Building customer-focused SaaS with Robert Strobl @Digital Samba

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #18, Anna Nadeina talks with Robert, founder of Digital Samba, The safest way to embed video conferencing. ----------Episode's Chapters-------------- 00:00 - Introduction to Digital Samba and Robert's Journey 03:14 - The Evolution of Video Conferencing 06:03 - Navigating Challenges and Market Competition 08:55 - The Importance of Company Culture and Team Dynamics 11:45 - Product Development and Customer Engagement 14:51 - Financial Management and Sustainability 17:56 - Marketing Strategies in a Niche Market 21:06 - Security and Compliance in Tech 24:05 - Reflections on Success and Failure 27:03 - Work-Life Balance and Remote Team Management 29:51 - Final Thoughts on Happiness and Mindfulness Robert - https://www.linkedin.com/in/robertstrobl/ Digital Samba - https://www.digitalsamba.com/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
undefined
Nov 4, 2024 • 47min

Reimagining SaaS customer support with AI with Baptiste Jamin @Crisp IM

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #17, Anna Nadeina talks with Baptiste, co-founder of Crisp, a business messaging platform for startups & SMBs. ----------Episode's Chapters-------------- 00:00 - Introduction to Crisp and Its Impact 03:53 - The Role of AI in Customer Support 09:53 - Innovative AI Features in Crisp 14:04 - Customer Feedback and Product Development 24:03 - Evaluating Customer Feedback for Product Improvement 29:39 - Understanding Customer Feedback for Product Development 34:24 - The Role of AI in Pricing Strategy 37:29 - Building a Unique Company Culture 40:55 - The Importance of Continuous Learning 47:59 - Reflecting on Wins and Failures 51:41- Innovative Hacks for Customer Engagement Baptiste - https://www.linkedin.com/in/baptistejamin/ Crisp - https://crisp.chat/en/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
undefined
Oct 31, 2024 • 1h 1min

Sustainable SEO strategies for SaaS in AI-driven world with Will Critchlow @SearchPilot

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #16, Anna Nadeina talks with Will, founder and CEO of SearchPilot, an SEO A/B testing platform and meta-CMS that enables rapid SEO changes for large websites. ----------Episode's Chapters-------------- 00:00 - Introduction to SearchPilot 01:00 - The Evolution of SEO: A Historical Perspective 04:44 - The Current State of SEO: Myths and Realities 10:05 - AI and Its Impact on Search Engines 17:04 -Transitioning from Services to SaaS: A Founder's Journey 24:39 -Mindset Shifts in the SaaS Landscape 30:38 -The Future of SEO in an AI-Driven World 33:24 - The Evolution of SEO Strategies 39:27 - Bootstrapping and Sustainable Growth 44:32 - Defining Ambition and Success 51:58 - Wins and Lessons Learned 57:57 - Mindset Shifts for Founders Will - https://www.linkedin.com/in/willcritchlow/SearchPilot - https://www.searchpilot.com/Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
undefined
Oct 28, 2024 • 56min

Indie hacker approach to building a portfolio of SaaS businesses with Brian Casel @ClarityFlow

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #15, Anna Nadeina talks with Brian Casel, serial indie hacker, founder of ClarityFlow and Instrumental Products, host of the Bootstrapped Web podcast, and a celebrity of the indie hacking world. ----------Episode's Chapters------------ 00:00 - Introduction to Brian and His Journey 03:00 - Transitioning from Services to Products 05:48 - The Acquisition Process: Insights and Experiences 11:56 - Focusing on ClarityFlow: The All-In Approach 18:06 - Balancing Pressure and Growth in SaaS 23:56 - Reflections on Investment and Business Strategy 30:41 - Navigating Business Transitions 32:28 - Understanding Burnout and Stress Management 39:01 - The Reality of Startup Success 42:25 - Diverse Goals in Entrepreneurship 50:22 - Lessons from Wins and Failures 53:58 - The Importance of Fast Execution Brian - https://www.linkedin.com/in/briancasel/ ClarityFlow - https://clarityflow.com/ Instrumental - https://instrumental.dev/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
undefined
Oct 24, 2024 • 40min

The unfair advantage of founder-market fit in SaaS with Robin Vander Heyden @ManyRequests

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #14, Anna Nadeina talks with Robin, founder of ManyRequests, a client portal software for agencies. ----------Episode's Chapters------------ 00:00 - Introduction to Robin and ManyRequests 03:09 - Robin's Entrepreneurial Journey 05:52 - Transitioning from Agency to SaaS 12:02 - The Role of Investment and Mentorship 14:58 - Building a Customer-Centric Product 19:54 - Marketing Strategies and Customer Acquisition 26:07 - Navigating Challenges and Growth 34:07 - Reflections on Wins and Failures 36:49 - Final Thoughts and Hacks for Success Robin - https://www.linkedin.com/in/robinvanderheyden/ ManyRequests - https://www.manyrequests.com/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
undefined
Oct 21, 2024 • 41min

Building profitable SaaS from day 1 with James O'Neill @WildJar

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #13, Anna Nadeina talks with James, co-founder of WildJar, a call tracking solution providing full visibility on the origins of your inbound calls. ----------Episode's Chapters------------ 00:00 - Introduction to WildJar and Its Mission 02:58 - James's Journey from Agency to Product 06:07 - Navigating Market Changes and Brand Building 09:06 - The Power of Partnerships in SaaS 11:58 - AI Integration and Future Developments 15:05 - Company Culture and Remote Work Dynamics 17:51 - Lessons Learned: Wins and Challenges 20:59 - Final Thoughts and Key Takeaways James - https://www.linkedin.com/in/james-o-neill-9308632a/ WildJar - https://www.wildjar.com/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
undefined
Oct 17, 2024 • 53min

Product & tech due diligence in SaaS acquisitions with Dan Bender and Daniel Thulfaut

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #12, Anna Nadeina talks with Dan from code & co, specializing in Tech & Product Due Diligence for Global Investors and Daniel, our own Head of Product at saas.group who helps assess companies saas.group buys during product due diligence. ----------Episode's Chapters------------ 00:00 - Introduction to Product and Tech Due Diligence 04:05 - The Importance of Holistic Assessment 07:52 - Key Metrics for Product Performance 11:45 - Documentation and Data for Due Diligence 17:07 - Common Mistakes in Product Management 25:01 - Deal Breakers in Acquisitions 29:57 - Evaluating Development Processes 40:04 - Quick Hacks for Product Evaluation Dan Bender - https://www.linkedin.com/in/thedanbender/ Daniel Thulfaut - https://www.linkedin.com/in/daniel-thulfaut/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
undefined
Oct 14, 2024 • 54min

When to sunset your SaaS company? with Zoltan Patai and Wolfgan Woerner @Eversync

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #11, Anna Nadeina talks with Wolfgang and Zoltan, co-founders of Eversync, a platform that monitors and automates business operations. ----------Episode's Chapters------------ 00:00 - Introduction to Eversync and Founders' Backgrounds 02:40 - Identifying the Problem 07:03 - Building the Product: Challenges and Surprises 12:15 - Hypothesis-Driven Approach to Startup Development 16:57 - Navigating Investor Relationships and Transparency 24:11 - Business Model Exploration and Sustainability Challenges 31:43 - Deciding to Sunset: A Rational Approach 39:01 - Team Dynamics and Customer Communication 46:10 - Reflecting on Wins and Future Aspirations 49:32 - Key Hacks for Founders: Asking for Money and Market Fit Wolfgang - https://www.linkedin.com/in/wolfgang-woerner/ Zoltan - https://www.linkedin.com/in/zoltanpatai/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
undefined
Oct 10, 2024 • 38min

Growing SaaS company after an acquisition with Christian Driehaus @gominga

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies.In episode #10, Anna Nadeina talks with Christian, co-founder of https://gominga.com/, a one-stop-shop for review management.----------Episode's Chapters----------00:00 - Introduction to gominga and Its Mission05:54 - Navigating the Enterprise Sales Landscape11:00 - The Value Proposition: Cost Savings and Revenue Growth14:30 - Managing Risks in Review Management17:09 - The Acquisition Journey: Why Sell to saas.group?20:13 - Due Diligence: Insights from the Acquisition Process25:21 - Post-Acquisition Integration and Support30:29 - Future Plans for gominga33:53 - Reflections on Successes and Challenges36:40 - Time Management Hacks for FoundersChristian - https://www.linkedin.com/in/christian-driehaus/gominga - www.gominga.comSubscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-groupStay up to date:Twitter: https://twitter.com/SaaS_groupLinkedIn: https://www.linkedin.com/company/14790796
undefined
Oct 7, 2024 • 46min

Small growth hacks that work big for SaaS with Karsten Madsen @Morningscore

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #9, Anna Nadeina talks with Karsten Madsen from Morningscore, a gamified SEO tool that simplifies optimizing your website. -----------Episode's Chapters-------------- 00:00 - Introduction to Morningscore and Karsten's Background 02:56 - Transitioning from Agency to SaaS 05:58 - The Gamification of SEO Tools 08:58 - The Importance of Human Interaction in SaaS 12:13 - Funding Decisions: Bootstrapping vs. Investment 15:01- Shifting from Product-Led to Sales-Led Growth 17:46 - Learning from Mistakes in Sales Strategy 20:57 - Aggressive Marketing Tactics for User Acquisition 23:54 - SEO Strategies and the Importance of Content 27:03 - Building a Unique Brand Identity 30:00 - Current Marketing Channels and Their Effectiveness 32:47 - Reflections on Wins and Losses 36:09 - Final Thoughts and Hacks for Success Karsten - https://www.linkedin.com/in/karsteel/ Morningscore - https://morningscore.io/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode