The Panel

Justin Jackson & Brian Casel
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Jul 18, 2025 • 1h 15min

Should we be outsourcing customer support to AI chatbots?

The discussion kicks off with a deep dive into the pros and cons of AI chatbots in customer support, questioning their effectiveness. One host shares insights from a recent YouTube video that didn't resonate with viewers, prompting a reflection on content strategies. They also introduce Agent OS, a tool designed to enhance coding processes, stirring excitement in the community. The conversation navigates the delicate balance of sponsorship versus authenticity, and how these shifts are reshaping marketing strategies in SaaS and content creation.
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9 snips
Jul 11, 2025 • 1h 26min

I don't love SaaS anymore

Brian and Justin dive into the world of AI and video creation, exploring the intersection of personal passion and audience demand. They reflect on the pitfalls of SaaS, discussing what fuels their entrepreneurial spirit while recognizing potential traps. The discussion touches on editing software like Descript, and the impact of Steve Jobs’ early struggles. They emphasize the importance of mastermind groups for growth and the need to align love for the craft with market viability in this competitive landscape.
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13 snips
Jul 4, 2025 • 1h 7min

What's in Justin's Buckets?

Justin reveals his various business projects, detailing which ones are profitable and which require the most time. He discusses the Podcast Standards Project, advocating for integrity in podcasting. The conversation also touches on personal investment strategies and the challenges of running a business while balancing family life. Additionally, the benefits and dynamics of remote collaboration are explored, along with insights on the emotional resilience needed in the entrepreneurial journey.
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14 snips
Jun 20, 2025 • 1h 9min

"Happy little shovels"

Brian Casel shares insights on launching BuilderMethods.com, highlighting how to grow an email list effectively. The discussion emphasizes crafting engaging newsletters and balancing resources while tackling multiple projects. They explore innovative newsletter strategies, discuss the role of user feedback, and reflect on the challenges of creative work amid busy schedules. Future hiring trends and the dynamics of Rails development add intriguing layers to the conversation, making for a rich dialogue on entrepreneurship and audience engagement.
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28 snips
Jun 13, 2025 • 1h 23min

Brian Launches His New Project

Brian dives into the launch of his innovative new website, discussing the challenges of creating engaging video content in 2025. The duo debates whether to target junior or professional software developers and whether starting another podcast is worthwhile. They also touch on the emotional rollercoaster of sports fandom, navigating costly video hosting, and the necessity of keeping course content fresh. Their insights on YouTube analytics reveal strategies for success in a shifting digital landscape!
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28 snips
Jun 6, 2025 • 1h 32min

Changed my mind: AI is actually good for coding

Adam Wathan, the creator of Tailwind CSS, shares his evolving perspective on AI in coding, revealing how it's reshaping his business. He discusses the integration of AI tools in front-end development, highlighting their ability to simplify complex tasks. Wathan emphasizes the importance of collaboration between developers and AI, explaining how it enhances productivity. He also reflects on the balance between automation and creativity, mentioning personal projects that harness AI's potential for innovation.
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34 snips
May 30, 2025 • 1h 9min

Back from London UK – so much to talk about

Justin shares insights from a vibrant podcasting conference in London, reflecting on the evolving landscape of the medium. The duo wrestles with the challenges of inviting guests and considers the potential for live formats. They discuss demographic shifts, noting younger audiences moving towards YouTube, while older listeners stick to traditional platforms. Justin's optimistic outlook on Apple Podcasts and the ongoing struggle for startups highlights the pressing need for innovation in content delivery and audience engagement.
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21 snips
May 16, 2025 • 1h 18min

Brian's launch – how did it go?

Listen in as Brian shares his rollercoaster experience launching Instrumental Components, revealing the fears of not making sales and the technical hurdles he faced. The duo dives into the function of AI in software development and the debate between hiring help versus going solo. Pricing strategies and marketing techniques get a thorough analysis, alongside insights on crafting a strong product identity. They also discuss the evolving landscape of subscription models and the importance of community support in driving success.
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24 snips
May 9, 2025 • 1h 27min

"I hit my initial goal for my business – what's next?"

Justin grapples with strategic choices for his business after reaching initial success, while Brian prepares for a new product launch. They discuss the importance of messaging in entrepreneurship, drawing lessons from politics. There's insight into the challenges of product development and community engagement. They explore the future of SEO, especially with AI advancements like ChatGPT. The conversation emphasizes the significance of authentic connections, balancing personal life with business, and evolving marketing strategies.
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14 snips
Apr 25, 2025 • 1h 8min

"Waiting for the Dam to Break" - Jordan Gal's bet on voice AI

Jordan Gal, founder of Rosie, is reshaping the AI landscape for small businesses. He discusses the necessity of user-friendly marketing strategies, prioritizing authentic connections over typical B2B methods. Gal touches on the risks and rewards of AI in startups, calling attention to the evolving role of voice AI amidst economic changes. He emphasizes the importance of understanding your audience and adapting business approaches to current customer behaviors, all while navigating the complex relationship between humans and AI.

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