The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr
The Official SaaStr Podcast is the latest and greatest from the world of SaaStr, interviewing the most prominent operators and investors to discover their tips, tactics and strategies to attain success in the fiercely competitive world of SaaS. On the side of the operators, we center around getting from $0 to $100m ARR faster, what it takes to scale successfully and what are the core elements of hiring. As for the investors, we learn what metrics they hone in on when examining SaaS business, what type of metrics excites them and what they look for in SaaS founders.
Episodes
Mentioned books
Jun 28, 2021 • 27min
SaaStr 463: Atlassian Chief Revenue Officer Cameron Deatsch Shares 10 Learnings from Atlassian's Unique Go-to-Market Model
20 years ago, Atlassian pioneered the direct-sales model in the B2B software space based on the belief that software should be bought, not sold. Join Cameron Deatsch, Atlassian's Chief Revenue Officer, in conversation about the challenges and benefits of building a flywheel powered by word of mouth and amplified by data-driven touchpoints.
Jun 23, 2021 • 25min
SaaStr 462: Salesforce Service Cloud CEO, Clara Shih on How Customer Service Became Strategic Overnight
At her last startup, which she founded and scaled from $0 to $50M ARR, Clara Shih experienced first-hand the pain of a customer support issue costing her business one of their largest customers. Now as the CEO of Salesforce Service Cloud, she has vowed to help other organizations avoid these same mistakes.
Jun 18, 2021 • 29min
SaaStr 461: SaaStr CEO and Founder, Jason Lemkin, and Klaviyo CEO, Andrew Bialecki, on the $9.5B Revolution in eCommerce: Part Two
Klaviyo CEO, Andrew Bialecki, discusses how Klaviyo became a major beneficiary during the COVID-19 e-commerce boom. They explore the importance of platforms in e-commerce, maintaining a startup mindset, and the significance of partner enablement and early investment.
Jun 16, 2021 • 32min
SaaStr 460: SaaStr CEO and Founder, Jason Lemkin, and Klaviyo CEO, Andrew Bialecki, on the $9.5B Revolution in eCommerce: Part One
Klaviyo CEO Andrew Bialecki discusses the journey of the company from its origins to its $9.5 billion valuation. Topics include the growth and success of Klaviyo in e-commerce, the evolution of the company's product, building a business and partnering with services, differentiating through personalization and attribution, and understanding the flow and benefits of Klaviyo for different customers.
Jun 11, 2021 • 25min
SaaStr 459: The Role of Partners in Scaling to $10B with ServiceNow
Join ServiceNow's Chief Customer and Partner Officer, Lara Caimi, and VP of Strategic Operations for the Customer and Partner Organization, Aneesa Sayall, as they discuss how hitting the gas on how they deliver partners is fundamental to how ServiceNow scales to $10B and beyond. Video + show notes: https://www.saastr.com/saastr-podcast-459-and-video-the-role-of-partners-to-scaling-to-15-billion-with-servicenow/
Jun 9, 2021 • 24min
SaaStr 458: Qualtrics CEO Zig Serafin on Building the Foundation for High Growth and Scale
Zig Serafin, CEO @ Qualtrics shares his lessons in scaling with Julia Laroche, Correspondent @ Yahoo Finance. Hear how Zig focuses on building the right team, simplifies organizational design, and scales from the ground up. Video and episode notes: https://www.saastr.com/qualtrics-ceo-zig-serafin-on-high-growth-and-scale/
Jun 4, 2021 • 23min
SaaStr 457: Segment, 1Password, and Mediafly Share How to Build Your Ideal Customer Profile
In this episode, get ready to learn from Carilu Dietrich, Advisor at 1Password, Isabelle Papoulias, CMO of Mediafly and VP of Product Marketing and Demand Gen, Katrina Wong of Segment on both the importance and effective tactics in building the ideal customer profile. Episode notes: https://www.saastr.com/saastr-podcast-457-and-video-building-your-ideal-customer-profile/ Full video: https://youtu.be/7dsouVBpYr8
Jun 2, 2021 • 29min
SaaStr 456: SaaStr CEO Jason Lemkin Shares 5 Interesting Learnings with ServiceNow, Palantir, and Snowflake
In today's SaaStr podcast, SaaStr CEO and Founder, Jason Lemkin shares 5 interesting learnings from ServiceNow, Palantir, and Snowflake. Video and episode notes: https://www.saastr.com/5-interesting-learnings-with-servicenow-palantir-and-snowflake/
May 28, 2021 • 23min
SaaStr 455: Building to $100M with Duo Security with Jeff Wiss, Head of Marketing, and Lisa Paul, VP of Customer Success
This dynamic duo from Duo Security share best practices on how they transformed the go-to-market motion by simplifying the customer experience to help build Duo Security to $100M ARR.
May 24, 2021 • 24min
SaaStr 454: Auth0 CPO Shiven Ramji on What To Expect From a Great VP+ of Product
The VP of Product is a critical hire to drive the product strategy, road-mapping, and execution across the organization. Shiven Ramji, the Chief Product Officer at Auth0, has dedicated years to being a VP, Product himself and has hired and mentored others into this role. In this session, he will share tips on what to look for and expect out of a great VP+ of Product. Full video: https://youtu.be/9sT5wp_HUvo Episode notes: https://www.saastr.com/saastr-podcast-454-and-video-what-to-expect-from-a-great-vp-of-product/
