The Thriving Dentist Show

Discover how dental teams can not only adapt to change but thrive through it. Gary shares insights on fostering a culture of continuous learning and curiosity among staff. Learn the importance of cross-training to enhance flexibility and reduce vulnerabilities. Find out about the impact of behavioral continuing education on patient relationships, and how to effectively implement change through 90-day plans. Explore motivation strategies with tailored incentives and celebrate small wins to sustain progress.

In this episode of The Thriving Dentist Show, host Gary Takacs sits down with Dr. Chris Phelps, dentist, entrepreneur, and certified trainer at the Cialdini Institute, to explore the science behind ethical persuasion and how it applies to dentistry. Dr. Phelps shares how understanding principles such as reciprocity, scarcity, consistency, liking, and social proof can elevate patient trust, improve case acceptance, and strengthen team communication. He also discusses the difference between persuasion and coercion, the power of creating the right mindset before communication (persuasion), and how to ethically apply these concepts in daily practice. Listeners will gain actionable insights into transforming their practice culture through psychology-driven communication and learn how to access training directly from the Cialdini Institute.

In this episode of The Thriving Dentist Show, Gary Takacs and Naren Arulrajah share how to fast-track your dental team's performance in just 90 days using a focused framework inspired by The 12-Week Year. Discover how short-term goals drive long-term success as Gary explains how to prioritize the right objectives, motivate your team through purpose-driven leadership, and use check-ins to sustain accountability. From improving case acceptance and handling emergencies effectively to measuring KPIs like the Accounts Receivable Ratio, this conversation offers practical, proven steps to help your team work smarter, stay aligned, and achieve measurable growth.

Discover effective strategies to enhance your dental practice's schedule. Learn how reconnecting with overdue hygiene patients can boost your appointments. Explore the importance of following up on unscheduled treatments with timely reminders. Master same-day dentistry techniques and enhance patient trust by fostering connections during exams. Plus, get insights on using marketing tactics like SEO and Google Ads to attract new patients when you're facing slow days.

In this eye-opening episode of The Thriving Dentist Show, host Gary Takacs uncovers a shocking truth about dental insurance that most professionals aren't aware of — only 2.8% of patients with dental insurance use their full annual benefit. Gary explains why this matters, how insurance companies profit from unused benefits, and what steps dentists can take to better educate their patients. He also discusses practical strategies for reducing insurance dependence, improving call conversion rates, and creating stronger patient connections. This episode sheds light on the hidden dynamics of dental insurance and empowers dental professionals to take proactive steps toward greater independence and profitability. If you're ready to understand the real impact of dental insurance on your practice and how to create long-term success, this is an episode you don't want to miss.

Dr. Wardah Inam, CEO and co-founder of Overjet, is leading the charge in AI-driven dental technology with a remarkable background in engineering and biomedical AI. In the discussion, she reveals how AI analyzes x-rays to improve diagnostics and enhance patient communication. The conversation also covers automating insurance verification to boost case acceptance and simplify workflows. Dr. Inam highlights the importance of reducing administrative burdens, ultimately leading to better patient care and increased profitability for dental practices.

In this powerful episode of The Thriving Dentist Show, Gary Takacs reveals the common traits shared by thriving dental practices. Drawing from over 45 years of coaching and consulting experience, Gary outlines the seven goals of a thriving practice—from achieving financial independence and reducing insurance dependence to strengthening leadership and team satisfaction. You'll learn how to measure what matters, build a high-performance dental team, and leverage AI-driven marketing to stay ahead in 2025. Whether you're a solo practitioner or leading a multi-doctor office, this episode offers a proven framework to create your own version of success. Tune in now to discover what it really takes to build a thriving, profitable, and fulfilling dental practice!

In this episode of the Thriving Dentist Show, Gary Takacs and Naren Arulrajah reveal how patients decide within seconds whether your dental office is the right choice for them. Discover why attention spans are shrinking, how website design and trust cues shape first impressions, and which visual elements instantly turn browsers into booked patients. You'll learn actionable strategies to help your practice stand out - including: • Using authentic team photos and full-face smile transformations • Adding short, friendly welcome videos to build patient trust • Creating a mobile-first website that converts visitors fast • Leveraging Google reviews (10+ "love letter" reviews per month!) to boost credibility and social proof Whether you want to attract more high-quality patients, improve SEO performance, or increase call conversion rates, this episode is packed with insights to help your practice thrive in today's digital world. Listen now and transform your website into a patient-converting powerhouse!

Running a successful dental practice in 2025 takes more than production numbers. In this episode of the Thriving Dentist Show, Gary Takacs and Naren Arulrajah share the five essential metrics every dentist should track to build a profitable, patient-focused, and stress-free practice. Learn how to shift from production to profitability, reduce PPO dependence, boost patient loyalty, and keep a high-performing dental team you truly enjoy working with. We'll also cover practical strategies to protect your work-life balance so you can thrive in and out of the office. If you're ready to grow your dental practice, strengthen patient relationships, and achieve lasting financial freedom, this episode is for you.

In this episode of The Thriving Dentist Show, host Gary Takacs talks with Ian McNickle, CEO of Icon Dental Partners, about the shift from DSOs to Dental Partnership Organizations (DPOs) and how they're reshaping dentistry. Discover how true clinical autonomy, stronger ownership opportunities, and smart staffing solutions help dentists reduce insurance dependence and build lasting profitability. Whether you're planning a transition, scaling your practice, or seeking financial freedom, this episode is packed with proven strategies to support your career and lifestyle goals.