Todd Olson and Trisha Price discuss the implementation of AI in product organizations, emphasizing the importance of solving real pain points. They explore the potential of AI in automating tasks, leveraging data for growth campaigns, and improving efficiency. They also discuss the limitations of AI in decision-making and the importance of human creativity. Additionally, they highlight the challenges faced in the ideation process and the importance of understanding user pain points. The chapter concludes by exploring different product development approaches for chat GPT and TLM models.

Trisha Price, Pendo CPO, discusses the art of translating user needs into board priorities and the game-changing role of AI in product management. Topics include metrics for success, understanding target audience and desired outcomes, understanding user interactions and data-driven outcomes, and exploring the use of AI in product management and strategies to drive ROI.

Three SaaS leaders from Salesforce, nCino, and Vlocity share tips on building a billion-dollar SaaS company. Topics include recruitment strategies, sales tactics, building the right team, industry transformation, and customization challenges.

Trisha Price, Chief Product Officer at Pendo, shares insights from her extensive product leadership experience. She discusses the unique challenges of collaborating with founder-CEOs who are also product visionaries, emphasizing the need for clear boundaries and trust. Trisha also explores HR's transformation from a gatekeeper to a strategic partner, advocating for a lengthy recruiting process that fosters strong team dynamics. Plus, she reveals her surprising use of AI to connect with her grandmother, blending technology with personal touch.

Trisha Price, Chief Product Officer at Pendo, discusses the evolving landscape of product management with Melissa Perri. They dive into the importance of blending qualitative and quantitative insights to better meet customer needs. Trisha highlights new tools like Session Replay and Pendo Listen, which prioritize user feedback and enhance productivity. They also address the critical roles of product operations and marketing in navigating the automation era while emphasizing the irreplaceable human touch in strategy and customer engagement.