Product Talk Pendo CPO on What the Best CPOs Get Right When Scaling Enterprise Software
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Dec 17, 2025 Trisha Price, Chief Product Officer at Pendo, brings over 20 years of experience in product development and SaaS. She shares insights on how top CPOs differentiate themselves, emphasizing the need to align product goals with company outcomes. Trisha discusses the benefits of blending product-led growth with sales efforts and highlights the importance of measuring outcomes rather than just project progress. Her take on leveraging AI for faster prototyping and user insights, along with strategies for scaling product teams, makes this a must-listen for aspiring product leaders.
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Horizontal vs Vertical Product Complexity
- Horizontal products must serve many industries and maturity levels, making strategy and prioritization much harder than verticals.
- Vertical products can rely on deep subject-matter expertise and a smaller, clearer customer set to define roadmaps.
Align OKRs And Enforce Cadence
- Align product OKRs directly to company outcomes and review them on a strict cadence.
- Hold weekly, monthly, and quarterly reviews that focus on outcomes, not templates.
Scale By Hiring And Tight Coordination
- Hire the right people and clearly communicate strategy as you scale from one team to many.
- Institute design reviews, coordination cadences, and written pre-reads to avoid duplicate work and disjointed experiences.