

EP 535 - CPO Rising Series: Pendo CPO on Product Leadership in the AI Era
10 snips May 12, 2025
In this discussion, Trisha Price, Chief Product Officer of Pendo.io, shares her journey from software engineer to product leader. She emphasizes the importance of a product-led mindset that prioritizes customer needs amidst rising AI technologies. Trisha discusses cultivating an innovative culture and how to effectively leverage key metrics for sustainable growth. Additionally, she touches on balancing leadership with family life, sharing insights on effective leadership traits and diversity in product management.
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Product Role Evolution
- Product management has evolved from shipping features to driving business strategies aligned with company goals.
- Successful products now must address strategic outcomes like retention, expansion, or new markets, not just functionality.
Center Product Experience
- Center your product experience around ease of implementation and in-product engagement.
- Integrate onboarding, support, and feature announcements directly within the product for a seamless customer journey.
AI Transforms Product Development
- AI dramatically accelerates the product development cycle from ideation to functional prototypes.
- This enables product managers to focus more on customer interaction and innovation rather than just delivery.