Amanda Ripley, a New York Times bestselling author and conflict resolution expert, dives into the dynamics of conflict in this engaging discussion. She distinguishes between healthy conflict and high conflict, offering five essential steps to navigate disputes effectively. Ripley shares the concept of 'looping'—a technique that fosters understanding—and warns against the pitfalls of humiliation in discourse. She also emphasizes the role of 'conflict entrepreneurs' in exacerbating tensions and highlights contact theory as a means to reduce prejudice through meaningful interactions.

Amanda Ripley, a leading author on conflict resolution and co-founder of Good Conflict, teams up with Krista Tippett, host of a renowned podcast exploring life's big questions. They delve into the stark differences between healthy and high conflict, emphasizing the importance of 'good conflict' for growth. Ripley shares insights from her journalism background on how childhood conflicts shape perceptions. They discuss the transformative power of empathy and nuanced storytelling, advocating for active listening and compassion in navigating today’s polarized discourse.