At Work with The Ready From Our Friends | The Rewards of Healthy Conflict with Master Fixer Amanda Ripley - Fixable
14 snips
Sep 8, 2025 
In this engaging discussion, Amanda Ripley, a global conflict journalist and author of "High Conflict," shares her insights on navigating workplace discord. She emphasizes that conflict, when approached correctly, can strengthen relationships and enhance collaboration. The conversation explores how experiences of humiliation can perpetuate cycles of hurt and retaliation. Amanda also highlights triggers of unhealthy conflict and the importance of empathy in transforming tensions into constructive dialogue, ultimately advocating for a more courageous and curious approach to resolving disputes.
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Conflict As Productive Resistance
- Amanda Ripley compares conflict to exercise: stress makes teams stronger when handled well.
- Productive friction pushes teams to see new perspectives and increases connection even without full agreement.
School Board Rivalry Turned Collaboration
- Amanda recounts a superintendent and school board member who transformed adversarial conflict into productive collaboration.
- Their shift let each serve as intelligence for the other's stakeholders and improved outcomes.
Form Over Resolution
- Amanda and hosts link marital research to teams: resilient relationships have conflict that leaves partners closer.
- The form of engagement matters more than resolving every disagreement.
