Big Think

Who will you become during a crisis? | Amanda Ripley

5 snips
May 12, 2025
Amanda Ripley, a bestselling author and crisis behavior expert, dives into the psychology of how we react during emergencies. She reveals that most people freeze or deny reality when disaster strikes, often shaped by their ‘disaster personality.’ Through fascinating anecdotes from events like 9/11, she illustrates how communication and cooperation can lead to heroism. Ripley emphasizes the critical role of training and mindset in survival, urging listeners to prepare themselves mentally for potential crises.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
INSIGHT

Patterns in Disaster Responses

  • People exhibit diverse reactions in crises, ranging from freezing to heroism.
  • These behaviors form a predictable pattern including denial, deliberation, and decisive action.
ANECDOTE

Denial in Real Crisis

  • A gunshot near DuPont Circle saw no public reaction, illustrating denial in disasters.
  • People often ignore threats they believe are unlikely to impact them, due to normalcy bias.
INSIGHT

Deliberation Slows Action, Aids Decisions

  • Deliberation is a social phase where people discuss next actions in emergencies.
  • This collective assessment can delay evacuation but also improves decision quality if knowledge is shared.
Get the Snipd Podcast app to discover more snips from this episode
Get the app