The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 595: 5 Critical and Company-Altering Learnings from B2B Startups with Y Combinator MD of YC Continuity Anu Hariharan

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Sep 30, 2022
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ADVICE

Test If Product Is Good Enough

  • Ask your customers how disappointed they would be if your product disappeared to test product value.
  • Track product usage and growth carefully; weak metrics indicate your product might not be good enough.
ANECDOTE

Segment's Pricing Wake-Up Call

  • Segment initially underpriced their product, charging $5 to $10 per month.
  • After advice, they raised prices up to $18,000 per year, 150 times higher than original pricing.
ADVICE

Narrow Your Customer Focus

  • Identify and focus on your easiest customer segment early.
  • Avoid serving multiple segments too soon, as different segments have distinct needs and require tailored products.
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