The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Brian Rothenberg, VP and GM at Eventbrite

Mar 22, 2018
Brian Rothenberg, VP and GM at Eventbrite, shares his journey from co-founding SkillSlate to leading growth at the largest self-service event ticketing platform. He discusses the vital link between a company’s mission and its growth. Brian outlines strategies for scaling growth teams and navigating the complexities of B2C versus B2B focuses. He emphasizes the role of empathy and strategic collaboration in driving success and explores the challenges of managing horizontal marketplaces while enhancing user experience through local engagement.
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