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2min chapter
Brian Rothenberg, VP and GM at Eventbrite
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intro
This chapter explores the strategies used by a VP and GM at a ticketing platform to scale their growth team effectively. It highlights the importance of understanding product dynamics and implementing tactical approaches, such as cross-functional learning and targeting larger customers, to sustain business momentum.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode