Brian Rothenberg, VP and GM at Eventbrite
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Strategic Growth Foundations
This chapter explores essential strategies for company growth, focusing on activation, retention, and the importance of foundational elements in product development. It emphasizes a mission-driven approach to decision-making and the challenges of balancing short-term wins with long-term strategic goals.
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