How Employee Experience Shapes Brand Perception

In this episode of the Duct Tape Marketing Podcast, I interview Tiffani Bova. She is the global customer growth and innovation evangelist at Salesforce and a Wall Street Journal bestselling author.

Her new book The Experience Mindset: Changing the Way You Think About Growth, explores the relationship between employee experience (EX) and customer experience (CX) in businesses and how companies should adopt a mindset that strengthens both EX and CX simultaneously.

More About Tiffani Bova:

• Get your copy of The Experience Mindset: Changing the Way You Think About Growth
• Connect with Tiffani
• Follow Tiffani

 

Learn More About The Agency Intensive Certification:

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Take The Marketing Assessment:

• Marketingassessment.co

 

This Duct Tape Marketing Podcast episode is brought to you by the HubSpot Podcast Network.