How Employee Experience Shapes Brand Perception
The Duct Tape Marketing Podcast
00:00
The Importance of Customer Experience in the C-Suite
The blanket mandate, unfortunately, just says, we don't trust you. My ask would be the next time you do or say something on behalf of the customer. What's the first act? Where's the first place to look? So many employee initiatives come off as like, oh, I just read this new book and here's the new way.
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