

SaaStr 656: Gainsight CEO Nick Mehta Shares His Top 10 Mistakes in 10 Years of Running Gainsight: Part 1
May 3, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12
Introduction
00:00 • 2min
Gainsight's 10 Mistakes
02:07 • 2min
The Importance of Retention
04:18 • 2min
Mistake Number 1: Not Holding Your Leaders to the Highest Standard
06:20 • 5min
How to Hire a Great Leader
11:19 • 2min
How to Balance Being Kind and Possibly Nice and Hiting Goals
13:11 • 2min
The Dangers of Working Too Long
15:33 • 2min
The Importance of Grit in the New World
17:06 • 3min
The Importance of Topping People
19:44 • 3min
The Mistakes of a SaaS Company
22:58 • 3min
How to Scale Your ICP
25:48 • 2min
How to Price in the Enterprise
27:35 • 2min