SaaStr 656: Gainsight CEO Nick Mehta Shares His Top 10 Mistakes in 10 Years of Running Gainsight: Part 1
The Official SaaStr Podcast: SaaS | Founders | Investors
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The Importance of Retention
I have a hard time seeing out at all right now given all the things happening in the world with you know just the macro economy whether it's inflation or deflation geopolitical stuff and then obviously AI. So it's just candidly very hard to see out so like within our little bubble I can see oh gosh this is moving to recurring revenue business model when you do that you got to focus on that retention. We've been fortunate to be the main player in that space. It feels like I can see out to you know 500 million dollars or whatever Jason, but then put this big asterisk of like what the heck is going to happen in the world in the next three or four years so
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