Better Done Than Perfect cover image

Better Done Than Perfect

Bullseye Customer Research with Michael Margolis

Jan 24, 2025
Michael Margolis, UX Research Partner at Google Ventures and author of "Learn More Faster," shares his expertise in defining target audiences. He explains the 'Bullseye Customer Sprint' method, emphasizing the difference between an ideal customer profile and the bullseye customer. Margolis dives into innovative strategies for startups, highlighting how tailored customer interviews can accelerate product development. He also discusses the importance of prototyping in refining customer understanding and offers tips for effective research techniques.
29:47

Podcast summary created with Snipd AI

Quick takeaways

  • Focusing on a specific subset of target users, or bullseye customers, can significantly enhance product development and market fit.
  • Engaging in the bullseye customer sprint enables startups to gather immediate feedback and foster collaborative insights through structured prototyping and interviews.

Deep dives

Introduction to Bullseye Customer Research

The concept of bullseye customer research is centered around clearly identifying a specific subset of the target market that is most likely to adopt a product. By focusing on this bullseye customer, startups can streamline their efforts and increase the chances of success. The podcast emphasizes that building a product tailored to a particular group can lead to faster development and a stronger market fit. Successful examples of companies like Amazon and Nike illustrate the effectiveness of this focused approach, demonstrating how starting small and then expanding can lead to significant growth.

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