Ecommerce Playbook: Numbers, Struggles & Growth cover image

Ecommerce Playbook: Numbers, Struggles & Growth

How Tecovas’ CMO Uses Product to Unlock New Markets

Mar 11, 2025
In this engaging conversation, Krista Dalton, CMO of Tecovas and former marketer for Target, reveals the secrets behind authentic marketing and brand growth. She discusses how deeply understanding customers can unlock new markets and the importance of identity-based campaigns. Krista shares insights from her journey from merchandising to CMO, emphasizing product-centric strategies that enhance storytelling. Additionally, she highlights Tecovas' innovative approaches to navigate market expansion and the significance of effective measurement in marketing success.
59:45

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Tecovas successfully entered the workwear market by leveraging customer feedback to identify a demand for high-quality boots aligning with their brand expertise.
  • The company's marketing emphasizes authenticity through real people in ads, fostering trust and connection by embodying the brand's values.

Deep dives

Natural Brand Extensions

Tecovas' expansion into workwear is a prime example of a successful natural brand extension. The decision arose from customer insights and feedback, which indicated a demand for comfortable, high-quality work boots. The company focused on maintaining their brand promise of craftsmanship and comfort while identifying a gap in the market that aligned with their expertise. This strategic approach minimizes risks associated with new product introductions and positions Tecovas to effectively meet customer needs.

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