

Ecommerce Playbook: Numbers, Struggles & Growth
Common Thread Collective
2020 transformed the world of ecommerce forever.
For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain.
So how do you navigate this dangerous new reality?
No matter how you do it, you’d better not do it alone.
That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses.
Whether you need a clear view on the macro issues affecting the world of ecommerce, or want to reorient your business around groundbreaking new big-picture strategies, Taylor & Richard are here to help answer the tough questions about what it takes to scale — and sustain — an ecommerce business.
For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain.
So how do you navigate this dangerous new reality?
No matter how you do it, you’d better not do it alone.
That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses.
Whether you need a clear view on the macro issues affecting the world of ecommerce, or want to reorient your business around groundbreaking new big-picture strategies, Taylor & Richard are here to help answer the tough questions about what it takes to scale — and sustain — an ecommerce business.
Episodes
Mentioned books

Aug 28, 2025 • 28min
A Live Demo of How to Forecast Your Q4 Against Tariffs
Discover how to effectively forecast your business finances even amid tariff uncertainties. Learn the dynamic impact of gross margins on revenue potential and why budgets need a reset during cost fluctuations. Explore the surprising long-term weaknesses of Black Friday cohorts and how understanding customer lifetime value can enhance spending efficiency. Gain insights into creating clarity and actionable plans, rather than just making predictions, to navigate the complex e-commerce landscape.

Aug 26, 2025 • 40min
Why Forecasts are Bottlenecked by Creative Diversity
In this episode of the Ecommerce Playbook Podcast, Richard Gaffin and Taylor Holiday unpack the critical connection between forecasting models and creative production. Forecasting isn’t just about predicting numbers … it’s about building a marketing and creative plan that can actually deliver them.Taylor explains why most forecasts fail: brands treat them like predictions instead of action plans. The team breaks down how to bridge that gap by tying financial models to the marketing calendar, identifying offer opportunities, and planning campaigns with excess creative capacity so you’re never scrambling when results fall short.You’ll learn:- Why every forecast depends on your creative pipeline- How to identify bottlenecks that kill forecasting accuracy- The role of growth strategists vs. creative strategists in building clarity- Why true diversity in creative comes from multiple production sources, not one overworked designer- How UGC and creator networks unlock scale and resilienceThe conversation closes with a segment featuring Yosh Chavan of Saral, who explains how to build predictable influencer systems that fuel the creative diversity today’s ad ecosystem demands.Show Notes:- Ready to solve your influencer strategy? Book Your Strategy Demo at https://getsaral.com- Explore our Creator Content Packages: https://commonthreadco.com/pages/creative-production- The Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have about the world of ecomm

10 snips
Aug 25, 2025 • 26min
The Forecasting Framework Every Brand Needs Before Q4
Dive into the world of eCommerce forecasting where data meets execution. Discover why many finance-driven forecasts miss the mark and how blending qualitative insights with real-time data can elevate accuracy. Explore a three-part framework that ties together quantitative data, qualitative planning, and tactical execution. Learn to harness historical marketing insights for smarter budgeting and align marketing calendars with financial models, all crucial for navigating the critical Q4 season.

Aug 19, 2025 • 28min
Why right now is the best time to dial in your spend vs. aMER
Explore the struggle e-commerce leaders face when relying on guesswork instead of real data. Discover how forecasting models like Spend and aMER provide clear insights akin to a DEXA scan, revealing the true health of your business. Learn why most budgets lack realism and how to prepare better for Q4 by effectively analyzing spending power. Delve into the importance of adapting strategies to current market dynamics and utilize advanced analytical tools for optimized customer acquisition and retention.

Aug 15, 2025 • 36min
How Do I Pitch My Boss on Cost Caps? on DTC Hotline Ep. 2
Tony Chopp, VP of Paid Media, and Luke Austin, VP of eCommerce Strategy, share savvy insights for eCommerce operators. They reveal why the struggles with Meta Ads often hide deeper issues than mere performance dips. Discover how TikTok can outperform Meta and when to branch into secondary platforms like Pinterest. The duo also breaks down CPM dynamics, warning against the pitfalls of chasing lower costs. Finally, learn effective strategies for pitching cost caps to your boss without breaking a sweat!

Aug 14, 2025 • 37min
Understanding Spend vs. aMER, and Spending Power
In this engaging discussion, Luke Austin, the VP of E-Commerce Strategy at CTC, delves into the Spend & aMER Model, a powerful forecasting tool for brands. He shares insights on why many 8–9 figure brands are shocked by their actual efficiency curves. Luke highlights the crucial balance between spending decisions and top-line revenue growth, as well as the uniqueness of each brand's spending power. Listeners will discover strategies for optimizing budgets and improving long-term customer value, making it a must-listen for e-commerce enthusiasts!

Aug 12, 2025 • 23min
CTC Summit '25: An inside look at CTC’s exact client growth strategy
Join Luke Austin, VP of Strategy at Common Thread Collective, as he shares insights on driving profit-focused growth in e-commerce. He discusses how geo-based incrementality tests reduce ad spend risks and enhance clarity in marketing decisions. Luke breaks down the unique performance of platforms like Meta and Google, guiding effective ad spending. Learn about scaling on channels like YouTube and TikTok, and the three core 'Units of Growth' that shape profitable brand expansions. It’s a masterclass in combining creativity with data for real success!

Aug 8, 2025 • 37min
What is the future of eCom? on DTC Hotline Episode 1
Luke Austin, known as 'The Weatherman,' and Tony Chopp, 'The Chopper,' both from Common Thread Collective, share their e-commerce expertise. They dive into pressing dilemmas like why Meta cost caps often freeze up and the importance of fresh creative content in ads. The duo discusses tools for competitor analysis, tactics to enhance customer lifetime value, and when to launch new campaigns. They also illuminate how AI can inform strategy, challenging the notion of whether eCommerce is truly improving.

Aug 7, 2025 • 48min
The Secret That Prepares Accelerator Brands for 8-Figure Success
Joy Sharma and Jan Almuni, leaders at Common Thread Collective’s Growth Accelerator program, dive into the art of scaling brands from seven to eight figures. They discuss the significance of creative volume and the effective use of the 'two-and-two' marketing calendar for consistent growth. Discover how landing page testing can illuminate customer insights and the crucial role of retention at every growth stage. They also introduce innovative marketing strategies, including leveraging gift cards to boost customer engagement.

Aug 5, 2025 • 34min
Last Week’s Podcast Crushed on X—Here’s Why It Did
Discover the surprising elements behind a recent podcast's success, focusing on storytelling and authenticity. The hosts delve into the art of creating compelling narratives and the dedication it takes to stand out in a crowded market. They discuss how D2C brands can connect genuinely with influencers to overcome rising ad costs. The conversation emphasizes the importance of unique personal stories over trends, highlighting how effective storytelling can significantly engage audiences and drive business results.