

313 - Integrating Customer Feedback is Product Management
14 snips Apr 3, 2023
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The Importance of Customer Feedback
- Customer feedback is crucial for determining if your product vision aligns with customer needs.
- Gather feedback before, during, and after building your product to ensure you stay on track.
Who Should Gather Customer Feedback?
- Involve everyone in the company in gathering customer feedback.
- Make this feedback accessible to the entire team to ensure everyone understands customer needs.
Making Feedback Accessible
- Create a central repository for all customer feedback.
- This allows easy access and provides a single source of truth for the entire team.