3min chapter

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313 - Integrating Customer Feedback is Product Management

This is Product Management

CHAPTER

How to Collect and Act on Customer Feedback

There's a lot of data that you might not even know that you have or have access to. What are some signs that a company is doing a good job actually digesting and acting on feedback work? And then lastly, you are using feedback as part of your iteration loop, idea, design, build, validate.

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