313 - Integrating Customer Feedback is Product Management
This is Product Management
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How to Collect and Collect Customer Feedback
"It's easier said than done. Oftentimes people just use customer feedback when they're doing like quarterly planning or something like that," he says. "You've got your customer feedback in an easy enough way to use for you to be able to actually just dig in on a weekly basis even to understand exactly how those customer feedbacks affecting each one of those steps"
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