

Robert, President of Growth at Docusign on product-led sales, a new growth frontier
Nov 1, 2024
Robert Chatwani, President of Growth at DocuSign and an expert in product-led sales, shares valuable insights on driving sustainable revenue and brand loyalty. He emphasizes the significance of prioritizing customer value and aligning teams for shared outcomes. Robert discusses creating an exceptional customer journey and the pivotal role of data in refining sales strategies. He underscores that successful product-led growth hinges on transparency, community building, and the integration of AI to elevate customer experiences.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Navigating Product-Led Growth and Sales
01:54 • 17min
Prioritizing Value Creation
19:10 • 3min
Decoding Metrics for Customer Journey Success
22:29 • 3min
Aligning Teams and Integrating AI for Enhanced Customer Experience
25:18 • 3min
Key Takeaways on Growth and Customer Value
28:10 • 2min