3min chapter

McKinsey on Building Products cover image

Robert, President of Growth at Docusign on product-led sales, a new growth frontier

McKinsey on Building Products

CHAPTER

Aligning Teams and Integrating AI for Enhanced Customer Experience

This chapter explores the complexities of uniting cross-functional teams around shared objectives while acknowledging their distinct metrics. It also highlights the role of generative AI in transforming sales strategies to improve customer interactions and team productivity.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode