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Danny Meyer looks for employees with kind eyes, a curious mindset, a strong work ethic, empathy, self-awareness, and integrity. He also values individuals who have a love for winning.
Meyer assesses work ethic by observing whether individuals have a proactive attitude and go above and beyond, considering what else can be done to improve the job and the team.
Meyer would also ask candidates about their primary motivation for wanting to compete and be the best, considering if they are primarily motivated by beating others, hating to lose, or exceeding their own personal best.
Meyer watches employees' behavior during family meals, noting who brings motivation and ideas to the table, asks questions, and contributes positively to the conversation.
Meyer admires the ability of leaders like Theo Epstein and Billy Bean to make strategic decisions, motivate their teams, and focus on improving even after achieving prior successes.
Assuming the best intentions of others is crucial in fostering positive relationships and effective communication. By approaching conversations with a charitable assumption, we can create a foundation of understanding and empathy.
Danny emphasizes the importance of supporting local restaurants, butchers, and growers. These establishments play a significant role not only in the economy but also in creating a sense of community and connection.
Danny's experiment with eliminating tipping and implementing hospitality included highlighted the need to address income disparities between waiters and cooks. It also revealed the challenges of shifting societal norms and the importance of finding a balance between providing excellent service and fair compensation for all staff members.
Brought to you by Eight Sleep’s Pod Cover sleeping solution for dynamic cooling and heating, Athletic Greens’s AG1 all-in-one nutritional supplement, and LinkedIn Marketing Solutions marketing platform with 900M+ users.
Danny Meyer (@dhmeyer) is the founder and chairman of Union Square Hospitality Group (USHG), which comprises some of New York’s most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG also founded Shake Shack, the modern-day “roadside” burger restaurant, which became a public company in 2015.
Danny is the author of the New York Times bestseller Setting the Table, which articulates a set of signature business and life principles that translate to a wide range of industries. He is the recipient of the 2017 Julia Child Award and was named by Time magazine as one of 2015’s 100 most influential people. Danny and USHG’s restaurants and individuals together have won an unprecedented 28 James Beard Awards, including Outstanding Restaurateur in 2005.
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This episode is also brought to you by Athletic Greens. I get asked all the time, “If you could use only one supplement, what would it be?” My answer is usually AG1 by Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system.
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This episode is also brought to you by Eight Sleep! Eight Sleep’s Pod Cover is the easiest and fastest way to sleep at the perfect temperature. It pairs dynamic cooling and heating with biometric tracking to offer the most advanced (and user-friendly) solution on the market. Simply add the Pod Cover to your current mattress and start sleeping as cool as 55°F or as hot as 110°F. It also splits your bed in half, so your partner can choose a totally different temperature.
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[05:21] The meaning behind Maialino.
[08:58] Control vs. surprises.
[10:53] A pivotal conversation.
[19:46] Converting the cranky.
[22:16] ABCD: Always be collecting dots; always be connecting dots.
[25:35] Danny's first steps to chefdom.
[31:06] Being paid the worst to learn from the best.
[34:56] How business is like gardening.
[40:37] A virtuous cycle of stakeholders.
[43:57] The politely genuine decline.
[49:47] Six qualities Danny looks for when hiring.
[56:07] Work ethic lessons from Theo Epstein.
[1:03:19] Should they stay or should they go?
[1:13:37] Softly landing from a favorite failure.
[1:21:35] Taking on tipping culture.
[1:36:30] 51 percenters.
[1:38:04] Most gifted books.
[1:39:17] Seth Godin is a mensch.
[1:41:20] Danny's billboard.
[1:42:21] Hope vs. optimism.
[1:44:10] Parting thoughts.
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For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.
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Past guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Margaret Atwood, Mark Zuckerberg, Peter Thiel, Dr. Gabor Maté, Anne Lamott, Sarah Silverman, Dr. Andrew Huberman, and many more.
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